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3 Tips for Responding to the Inevitable ‘Your Price Is Too High’ Rejection

Success

You dread these responses to your pitch in all of their varied forms. Your prospects are concerned that later, after purchasing from you, someone else in the company will ask why they didn’t choose a cheaper competitor. To that end, you provide them with proof, an analysis showing the greater value produced by what you sell.

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Expert’s Corner: Delivering Voice of the Customer

Customers Rock!

Countless reports and case studies have proven this linkage. A recent report that caught my attention is Watermark Consulting’s 2007-2009 performance analysis, which examines Forrester’s 2007 Customer Experience Index and shows how customer experience leaders outperform laggards in the stock market. You get the picture.