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What Companies Can Learn from the Southwest Airlines Crisis

Success

Most travelers anticipate holiday air travel to be fraught with minor annoyances, winter weather and a greater volume of fliers—all likely to lead to a few hours’ delay or even some cancellations. Normal operations have since resumed. The plan should also include drafts of key messages.

Learning 232
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Answering Reader Mail

Musings of a High-Level Executive Assistant

I work at a travel and event planning agency. We are a great resource for Executive Assistants (we have several that we work with currently) booking high level travel globally but I am having trouble reaching out to the right people. Most large companies have in house travel department or a pre-approved vendor and agency list.

Temping 40
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Standard Operating Procedures: Tips for Creating Business Systems | Office Organization & Office Efficiency | OfficeArrow

www.officearrow.com

Checklists ensure that all steps or actions occur, not necessarily in a specific order (though that can be part of the process), but rather just that they are completed, while a template is an established pattern - form letters, resume designs - that you can use over and over to produce the same result.