article thumbnail

Customer Service Hell

Catch Friday

There's something electrifying about a shocking experience I had today when I decided to pay EDF, an electric utility supplier in the UK - anyone would think that ringing to pay a bill would be so easily - but it's not - not at all! Catch Friday Media is an online marketing agency, which writes press releases for you. flipping heck!

article thumbnail

5 tips for Sourcing Employee Training for Small Businesses

The Small Business Blog

Contact local development agencies – some may offer training programs Hire local teachers or consultants to run short training schedules. Julie Hodges Said on November 12th, 2009 at 9:38 pm Ask your local government agency if they conduct seminars or trainings for small businesses. Check their references first.

Training 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Top 5 Tips for Finding Great Employees (cheaply!)

The Small Business Blog

Temp agencies are useful – look at them as being a trial period for potential employees. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Digg Furl Netscape Yahoo!

2007 100
article thumbnail

Small Business World News Round-up - 2009/11/17

The Small Business Blog

Proposed City Cut in Small Business Aid Stirs Backlash : Agencies that help small businesses say they need more assistance, not less, in hard times. Restructuring – a word used by BIG Business to lower cost, fire employees and squeeze suppliers. The small business owner was at a clear disadvantage – until now!

2009 100
article thumbnail

Small Business World News Round-up – 209/11/24

The Small Business Blog

Rewriting bank regulations will hurt small businesses : In the typical fashion, Congress is now attempting to solve a “crisis&# by creating a new government agency with an unlimited budget and almost unlimited regulatory powers. Private Lender :Where can entrepreneurs go when the bank says, “No&# ? Digg Furl Netscape Yahoo!

UPS 100
article thumbnail

Small Office Administration 101 | THE SMALL BUSINESS BLOG

The Small Business Blog

Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments Customer Service Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping. Digg Furl Netscape Yahoo!

2007 100
article thumbnail

Small Business World News Round-up – 2009/12/15

The Small Business Blog

Majority of SMEs have bad credit rating : Nearly two-thirds of small businesses have a bad credit score, says credit referencing agency Graydon UK. As always this list is not exhaustive, but I hope it will give you a little overview. — ST. Digg Furl Netscape Yahoo!

2009 100