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Focusing on Providing Exceptional Service as an Administrative Professional

Office Dynamics

I have shared several discussions about this topic with my peers throughout my years as an administrative professional. Stating facts about your performance is a form of professionalism and confidence. Key reminders and tips: Focus on your accomplishments; your own facts.

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Administrative Professionals Day 2019 – A Message from Dana

Office Dynamics

I recently received an email from Joan in her trademark professional encouraging style. I realize many of you received this email and maybe additional emails celebrating Administrative Professionals Day and our profession. Please enjoy Administrative Professionals Day.

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Dana’s Administrative Professional Advice – Ask an Admin

Office Dynamics

From Ernan: When we created Ask an Admin we had hopes that we’d get questions from administrative professionals having trouble finding answers to their problems. We also hoped that we’d get answers from administrative assistants and executive assistants that wanted to help.

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Make Procedures Development a Habit, Not a Project

All Things Admin

One of the challenges of creating administrative procedures is that many people feel overwhelmed by the project. However, thinking of procedures as one big project isn’t the right approach. If you want to make consistent progress on procedures documentation, you need to make it a habit, not a project.

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Introduction to Procedures: Usage, Terminology, and Tips for Getting Started

All Things Admin

Administrative professionals come at procedures from many different knowledge levels. Workflow – The sequence of ordered steps and tasks involved in completing a specific process or project. Here are a few tips to help you get started: Use clear and simple language. Need help powering up your procedures project?

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How to Share Your Procedures With Your Team

All Things Admin

If you’re ready to share your procedures with your team, here are some tips to help you get started. This is a strategic way to make process improvement an ongoing project. Handing someone a procedure for doing something is often quicker and easier than trying to find the time to teach them yourself.

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An Introduction to Google Workspace

All Things Admin

Next, explore the Google Workspace Learning Center which also includes comprehensive onboarding guides, productivity tips, hybrid workplace tips, business tutorials, and direct links to product help centers. Finally, identify a personal or work project where you can begin using the Google apps.

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