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Focusing on Providing Exceptional Service as an Administrative Professional

Office Dynamics

I have shared several discussions about this topic with my peers throughout my years as an administrative professional. Stating facts about your performance is a form of professionalism and confidence. Providing exceptional service both professionally and personally encourages confidence and growth.

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Beyond the Org Chart: How Procedures Elevate Leadership in Administrative Professionals

All Things Admin

In the evolving 21 st century workplace, the role of administrative professionals (APs) has undergone significant transformation. Rarely did any company I joined have a comprehensive procedures manual, but every position had a binder or two when I left. As a result, she felt more confident about covering for me.

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Preparing for a Smooth Transition: 4 Tips for Retiring Administrative Professionals

All Things Admin

As an administrative professional, you’ve spent years (or even decades) supporting your executive and keeping the office running smoothly. You need to document your key processes and responsibilities so that your successor can step into the position with confidence. Now you’re finally retiring from the workforce.

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Your Administrative Assistant Is Your Greatest Asset

Office Dynamics

In today’s fast-paced corporate world, many managers rely on the newest technology to help their company grow. Unfortunately many assistants (also known as administrative professionals) are not taken seriously. Be a mentor. You can help by mentoring on a regular basis. Establish goals and state your expectations.

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Creating a Culture of Continuous Improvement

All Things Admin

The companies that are focused on staying competitive know they must find efficiency gains every place they can. Establishing a Foundation for Continuous Improvement In many companies, leaders are emphasizing operational efficiency. You aren’t confident with some of the basic functions. Now, business operates 24/7 globally.

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The Art of Subtle Self-Promotion

All Things Admin

As an administrative professional, you’re used to working behind the scenes. For example, “After five years with my company, I finally got the promotion I’ve been working towards. Keeping your network informed helps people track down resources, find mentors, brainstorm solutions, share best practices, and much more.

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At Your Side: Mentoring in the Workplace

Laughing all the Way to Work

I once worked for a company where anyone who needed help in a certain area could call on one of their senior administrative assistants, trainers or IT specialists who would come to your desk and walk you through a problem. She said that new assistants are mentored for the first year of their working career. Ask questions.

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