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Emotional Intelligence for Administrative Assistants

Office Dynamics

This definitely is a skill every assistant needs to know. This is a skill you can use every single day! In our World Class Assistant course, we cover this topic and participants work on real work world case studies. I reference Daniel Goleman for my classes and want to share this with you. I choose to not react.

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Certification Programs for Administrative Professionals

Jen Lawrence

Whether you’re an administrative professional looking for a way to validate your skill set or a manager looking to contribute to your admin’s professional development ( thank you, thank you, thank you ), certification is the perfect step. Verification of skills and knowledge level against an industry standard.

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Travel Planning for Others – Putting Yourself in Your Traveler’s Shoes

Practically Perfect PA

And each hat requires a different set of skills and a different set of tools. Features like living itineraries, trip approval emails, and traveler profiles will help all administrative professionals plan travel more efficiently and totally rock the travel planner hat. Inefficient Communications. Organising Traveler Information.

Travel 100
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Choosing Administrative Training That’s Right for You

Office Dynamics

For example, when assistants ask me which training would be best for them between our conference and World Class Assistant Certification live course, I ask them “What are your goals?” Our conference and World Class Assistant™ our very different learning events. Our World Class Assistant™ Certificate course is limited to 20 attendees.

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Looking Forward – Skills to Learn for 2011 and Beyond?

Office Dynamics

Consider taking on learning these new skills: Foreign Language: Learn Spanish. The friend in the field also told me their call board can receive up to six requests per day for an administrative assistant that is bilingual in Spanish. Again, if you don’t have access to training at your workplace- take a class.

Skills 100
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Looking Forward – Skills to Learn for 2011 and Beyond?

Office Dynamics

Consider taking on learning these new skills: Foreign Language: Learn Spanish. The friend in the field also told me their call board can receive up to six requests per day for an administrative assistant that is bilingual in Spanish. Again, if you don’t have access to training at your workplace- take a class.

Skills 100
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NEWS RELEASE: Star Achievement Series Has Gone Public

Office Dynamics

Comprehensive Course Materials can be used as reference guides and for individual study. Joan Burge designed the course materials with follow-up activities and assessments to be completed outside of class time. Action Items and Follow-up Activities extend learning beyond the class room and empower students to self-develop.