Office Dynamics

APRIL 25, 2019

While everyone must competently use today’s information technology tools, too many of us are ignoring the proven importance and effectiveness of interpersonal communication skills. Use assertive communication skills to manage these situations. Establishing rapport is critical to attaining successful business and personal relationships.

Assertiveness 203

Assertiveness Negotiating Administrative Professionals Goals 203

Office Dynamics

APRIL 21, 2016

The negotiator is someone who usually tries to make up the rules as she/he goes along. For example, if a negotiator sees a co-worker drinking at lunch, they might wait to see if the behavior affects her/his job in any way, to see if it happens again or if anyone else notices. Here’s an example of putting the tool into practice.

Administrative Professionals 100

Administrative Professionals Negotiating IAAP Expenses 100

Office Dynamics

MARCH 10, 2015

While everyone must competently use today’s information technology tools, too many of us are ignoring the proven importance and effectiveness of interpersonal communication skills. Use assertive communication skills to manage these situations. This article was originally posted at Linked.com. Best of luck!

Skills 100

Skills Assertiveness PowerPoint Negotiating 100

Office Dynamics

APRIL 11, 2016

Use assertive communication techniques. There are times when you should not negotiate but instead, you must walk away. Sometimes what we think is the problem, really isn’t. When the other person is speaking, listen for any hidden issues. Try to get to the heart of the conflict so you can deal with it. Be Open and Honest, Don’t Hint.

Self Esteem 100

Self Esteem Assertiveness Skills Administrative Training 100