Office Dynamics

MARCH 12, 2015

Do you want to be more assertive? Learning how to tactfully voice your opinions and assert your needs as an executive assistant is important. Many assistants have crossed the line from assertive to aggressive. So what is the difference between assertive and aggressive? 97% of administrative professionals are female.

Assertiveness 100

Assertiveness Self Esteem Training Stress 100

Eat Your Career

SEPTEMBER 16, 2019

This question hits particularly close to home for administrative professionals. In my experience, when people fully understand their own value, they exude a much higher level of confidence in all that they do, and others naturally respond to this. Talk up your projects. They look down on me (and my role).

Confidence 232

Confidence Assertiveness Administrative Professionals Environment 232

Office Dynamics

DECEMBER 7, 2018

These executive letters are one of the requirements for a Star Achievement Series® participant to receive their CEAP (Certified Executive Administrative Professional) designation. More confidence when addressing conflict in a way that leverages relationships. Cultivates professional networks that help us accomplish our goals.

Assertiveness 180

Assertiveness 2018 Calendars Confidence 180

Office Dynamics

MARCH 26, 2018

That’s why so many of us use the word “try” (as in, “I will try to have that report finished Tuesday”) to buffer our schedules and communicate parameters on tasks and projects. When you’re a pro at what you do, you understand the importance of managing expectations among the people you support and work within the office.

Assertiveness 187

Assertiveness Confidence Management Skills 187

Office Dynamics

APRIL 2, 2015

Professional presence. Organization skills. Team player. Interpersonal communication skills. Detail oriented. Positive, can-do attitude. Ability to prioritize. Accountable. Trustworthy. Ability to remain calm under pressure. Excellent calendaring skills. Customer-service focused. Excellent time management skills. Good listener.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Office Dynamics

MAY 9, 2016

You don’t feel confident or happy when you are in conflict with co-workers or even a customer. You think a project should be completed one way and your peer thinks it should be done another way. Use assertive communication techniques. Conflict can hold you back from being your best and giving your best. Big or Small.

Self Esteem 100

Self Esteem Assertiveness Skills Negotiating 100

Office Dynamics

APRIL 11, 2016

Every day, we can face conflicting views, opinions, approaches to a project or differences about when to host an event. You don’t feel confident or happy when you are in conflict with co-workers or even a customer. Use assertive communication techniques. I’m not referring to full-blown, yelling at each other. Take Charge.

Self Esteem 100

Self Esteem Assertiveness Skills Administrative Training 100