Office Dynamics

APRIL 25, 2019

Ask yourself if your goal is to communicate or to win. When we have conflicting views or opinions, usually our goal is “someone has to win and someone has to lose. Use assertive communication skills to manage these situations. This article is an excerpt from the World Class Assistant™ certification and designation course.

Assertiveness 203

Assertiveness Negotiating Administrative Professionals Goals 203

Office Dynamics

MARCH 11, 2015

it can be a big thing in how non-administrative professionals view the role. In my World Class Assistant™ Certificate Program held in Las Vegas, the attendees and I delve into this topic. Be assertive. PS check out a presentation assemble by my World Class Assistant students on what they learned from the program.

Administrative Professionals 100

Administrative Professionals Assertiveness Training Management 100

Office Dynamics

MARCH 10, 2015

(Excerpt from Office Dynamics’ World Class Assistant™ Certificate Program). Star and World Class Assistants think before they speak, in most instances. Ask yourself if your goal is to communicate or to win. When we have conflicting views or opinions, usually our goal is “someone has to win and someone has to lose.

Skills 100

Skills Assertiveness PowerPoint 2015 100

Office Dynamics

APRIL 26, 2017

For the first time in history, the administrative professional’s job description hints at the full engagement of cognitive powers. I often see this in my training classes. The group came up with over 400 ideas which later became the now Amazon-best-seller, Who Took My Pen. Don’t settle for “top of the mind” thinking.

2017 230

2017 Goals Collaborate Training 230

Office Dynamics

NOVEMBER 2, 2012

Joan Burge designed the course materials with follow-up activities and assessments to be completed outside of class time. Action Items and Follow-up Activities extend learning beyond the class room and empower students to self-develop. An Intent to Apply form will be sent to the student prior to attending their class.

Assertiveness 100

Assertiveness Skills Networking Goals 100

Office Dynamics

MARCH 18, 2015

This is a vital topic I cover in my Star Achievement Series® , World Class Assistant™ Certificate program , and one-on-one coaching. Many administrators are now handling their executive’s pre-read meeting materials by printing, reviewing and flagging them as appropriate. Do you have the courage to be World Class?

Management 100

Management Calendars Assertiveness Administrative Professionals 100