Administrative Professionals Administrative Training Assertiveness Project 
Office Dynamics
APRIL 19, 2016
I was going to be gone for a few days to conduct an administrative training program. During the previous years when I was working on something or getting ready to start a new project, like 99% of assistants, Jasmine would normally ask: • “Is there anything I can do for you?”. • “Is there anything I can help with?”.
Office Dynamics
APRIL 11, 2016
Every day, we can face conflicting views, opinions, approaches to a project or differences about when to host an event. Here are 14 strategies taken from my flagship administrative training program, The Star Achievement Series®. Use assertive communication techniques. Sometimes what we think is the problem, really isn’t.
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