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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or what about an elegant restaurant that has a dress code prohibiting shorts? Instead of turning someone away, a restaurant staffer escorts him to a private closet that has “loaner pants.” A couple of hours later, the happy patron pays his $200 tab; he will return to the restaurant nine times the next year.

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Why we need to consider switching to a 4-day workweek — now 

Ideas.Ted

Most were small companies with fewer than 100 people, and they included creative and professional service firms but also software startups, restaurants, factories and nursing homes — industries where overwork is common and deadlines can be inflexible.

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On the job tips for new Admins.

Laughing all the Way to Work

Bureau of Labor Statistics estimates that employment of executive secretaries and administrative assistants will increase 13 percent between 2008 and 2018, meaning more people will be seeking advice like yours as well as education in the field. Patricia, you offer great advice for those starting out in the administrative assistant field.