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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. Then she returns the ticket to the customer, who resumes shopping. Do your homework.

Email 278
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Why we need to consider switching to a 4-day workweek — now 

Ideas.Ted

Rich Leigh, whose Gloucester firm Radioactive PR moved to a four-day week in 2019, told me, “I can’t move for great resumes from great people” who were wanting to escape London but remain in the industry. Synergy Vision, a London-based medical and health care communications company, introduced a four-day week in late 2018.

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On the job tips for new Admins.

Laughing all the Way to Work

I thought it would be helpful for those just entering the administrative field to know some of the things I have learned over the years. I thought perhaps that young people had so much to learn with computer software programs that the other things such as office protocol and practices was getting left behind. Thanks for sharing.

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How to Become a Certified Coach

Success

In 2018, my Uncle Bill bought me the book Vladimir Putin: Life Coach. Clients of professional certified coach Victor McGuire are working on “anything from learning how to be better leaders and communicate more effectively to dealing with common confidence issues such as imposter syndrome.” We learn best by doing.

Mentoring 279