5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)
Success
MARCH 13, 2022
Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. Then she returns the ticket to the customer, who resumes shopping. times the impact of spoken ones.
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