2018 Assertiveness Calendars Learning 
Office Dynamics
DECEMBER 7, 2018
I love reading these letters as 1) I see the training we provided truly worked, but more importantly, 2) I learn what executives appreciate—what executives look for in an assistant—and what executives value and observe. Watch Joan present the top 12 during her Facebook Friday video, 12/7/2018). Appropriately assertive.
Office Dynamics
SEPTEMBER 5, 2018
From Joan Burge’s new book, Joan’s Greatest Administrative Secrets Revealed (2018). They feel they have been managing calendars or planning meetings forever so why pay attention. I never take for granted the basic ‘platform’ skills I learned in the early days as a speaker. This is not smart. You must do the same.
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