Office Dynamics

APRIL 3, 2017

If someone is doing something or saying something that is unacceptable to you, then you need to speak up in a professional and assertive manner. Thousands of employees tell me they can’t attend training because their company won’t pay for it. This blog is part of our 2017 Blog-A-Thon. Thirst for knowledge. Happy April everyone!

Assertiveness 203

Assertiveness Administrative Professionals 2017 Gifts 203

Office Dynamics

APRIL 5, 2017

More assertive? Better managing conflict? This blog is part of our 2017 Blog-A-Thon. What are your secret dreams and visions for who you want to be or where you want to be a better person at work? Do you wish you were more confident? A better communicator? Picture yourself already having and emulating those qualities.

Administrative Professionals 221

Administrative Professionals Assertiveness 2017 Customer Service 221

Office Dynamics

APRIL 26, 2017

I often see this in my training classes. Powerful assistants self-manage. Self-management is being very aware of your feeling, emotions, attitudes and knowing how you tend to respond to things. In what ways can you manage your thoughts, especially when you feel upset or work is chaotic? Don’t be a surface thinker.

2017 230

2017 Goals Collaborate Training 230

Office Dynamics

MARCH 21, 2017

When Joan presents training, she always receives similar feedback: People think she is “poised, polished and professional.”. We know that investing in a comprehensive training program like World Class Assistant is a big decision. Learning to communicate at the executive level is absolutely essential for success and it’s extremely rare.

Skills 203

Skills Administrative Professionals 2017 Training 203

Office Dynamics

APRIL 25, 2017

For example, here are a few of the most common roles that may be a great fit for assistants, depending on your skills and interests: Project Manager. Training Coordinator. This blog is part of our 2017 Blog-A-Thon. The skills you gain as an administrative professional can easily transfer to other roles. Event Planner.

Administrative Professionals 209

Administrative Professionals Skills PowerPoint 2017 209

Office Dynamics

APRIL 18, 2017

For some, it involves climbing to the next level, becoming a “senior” support staff member or an administrative manager. If you’re still struggling with time management, organization, professional presence, and communication, focus on amplifying your skills in these key areas. Take the Lead & Self-Manage.

Mentoring 198

Mentoring Promotion 2017 Skills 198

Office Dynamics

APRIL 10, 2017

We have an established anti-harassment law with teeth in it, specific policies and guidelines in place, along with ongoing awareness training and, most importantly, swift consequences for poor behavior. COSTS TO MANAGEMENT. This blog is part of our 2017 Blog-A-Thon. Her latest book is: You’ve GOT To Be Kidding!

Administrative Professionals 172

Administrative Professionals Self Esteem 2017 Environment 172