10 E-mail Etiquette Pet Peeves and How to Handle Them
Office Dynamics
JUNE 27, 2012
Quick fix: Pretty obvious here: Use your organization's internal phone book’s Employee Search tool to verify names and ensure that you have the right person in mind. In an organization that is a multicultural company, it’s easy to get surnames and first names mixed up. The “oops” factor: Take extra care with the use of surnames.
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