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2012

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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

MARCH 13, 2022

These examples have one thing in common: From start to finish, these business people and their teams thrilled their customers. In a study published in Psychological Science , Princeton psychologists Janine Willis and Alexander Todorov reveal that it takes only a tenth of a second to form an impression of someone when you first meet.

Email Customer Service Gifts Purchasing

The Bribery Act – what do assistants need to know?

Practically Perfect PA

MARCH 16, 2012

Last week I went along to Confex 2012, for those that don’t know Confex is a large exhibition aimed predominately at event organisers. A commercial organisation can be found guilty of this offence if the bribery is carried out by an employee or a third person, this could include a contractor, a supplier, an agent or a subsidiary.

Suppliers

Suppliers Gifts Agencies Training

5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

The Bribery Act – what do assistants need to know?

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