Remove 2012 Remove Confidence Remove Document Remove Gifts
article thumbnail

5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In face-to-face situations, it’s best to wear professional attire and work on projecting good posture , a positive attitude , friendly eye contact, a firm handshake, a smile and a look of confidence. According to the Echo 2012 Global Customer Service Barometer , only 7 percent of U.S. Successful businesses S.I.T.

Email 279
article thumbnail

Meet the 2022 Women of Influence

Success

Indra Nooyi: The Indian-American business executive and former CEO of PepsiCo is also the author of the best-selling book My Life in Full , which documents her career and the sacrifices it so often demanded. Her first book, entitled Radical Confidence: 10 No-BS Lessons on Becoming the Hero of Your Own Life , was published on May 10.

2022 264