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Why You Should Start Your Own Business Today

Success

Since joining the company eight years earlier, he had worked his way up to a solid position in middle management with a decent salary and great benefits. With a wife and two teenagers to clothe and feed, he was no longer willing to trust his future to this game of corporate roulette. Now, he was out of a job.

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What happened to customer service at Sears?

Service Untitled

According to online surveys, over 80 percent of customers now give Sears poor customer service grades citing reasons of inept management, unreliable products, poor customer service, and a profound lack of employee training. billion in 2012. Can Sears be saved?

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The Real Reasons People Are Quitting by Bonnie Low-Kramen

Bonnie Low Kramen

My work is training executive assistants all over the world and lots of them have quit their jobs. It costs a company 6-9 months of an employee’s annual salary to replace them. One reason is, that for many leaders, a 2021 Zenger Folkman poll reports that most leaders don’t receive their first training in managing people until age 46.

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