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What happened to customer service at Sears?

Service Untitled

Of course, Home Depot, Best Buy, Walmart, and the Internet giant Amazon have all cut into the general store attitude of Sears, however there will always be shoppers who prefer brick and mortar establishments and enjoy the experience of the places our grandparents and parents loved to shop. billion in 2012. Can Sears be saved?

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The Real Reasons People Are Quitting by Bonnie Low-Kramen

Bonnie Low Kramen

The news stories focus on completely legitimate reasons for why this is happening, such as staff taking early retirement, fears about Covid and not wanting to return to the office, lack of childcare, and of course, the search for better jobs at higher compensation. It costs a company 6-9 months of an employee’s annual salary to replace them.

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