5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)
Success
MARCH 13, 2022
In a study published in Psychological Science , Princeton psychologists Janine Willis and Alexander Todorov reveal that it takes only a tenth of a second to form an impression of someone when you first meet. According to the Echo 2012 Global Customer Service Barometer , only 7 percent of U.S. times the impact of spoken ones.
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