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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S.

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Why India Is a Rising Star Among Exporting Nations

The Small Business Blog

The average Indian factory worker was paid about 90 cents an hour in 2011, among the lowest rates in the world. Executives who participated in the survey, conducted by consultancy Deloitte Touche Tohmatsu and the U.S. percent between 2006 and 2011. That’s fourth with a bullet. South Korea and Taiwan. Small businesses in the U.S.

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Want to expand your horizons? 35 new books from TED speakers that will enlarge your world

Ideas.Ted

In this book, she corrects misconceptions about this phase of life that researchers hypothesize evolved to serve a social purpose — allowing grandmothers to care for grandchildren — and provides accessible medical advice to women going through this process. asks Suleika Jaouad, who had to face her own mortality in 2011.

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