Remove 2011 Remove Holidays Remove Price Remove Purchasing
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AZVAs the Podcast Episode 10: Creating a Business in the Practical Arts

Loosely Speaking

December 2010 Podcast Program Notes– Tara’s and my holiday bonus episode. Tips: Have a wonderful holiday and please join us again in February 2011 for the first episode of our 2011 season themed “Keeping it Real!&# Fire away and we’ll answer your questions in our February 2011 episode.

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Has the holiday shopping season started off with quality customer service?

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cashmere sweater sale, and who found and purchased 47 inch LED televisions for $199.00. ‘Tis the season to rev up the customer service Statistics for the 2011 shopping holiday season look a little. And what did I discover from my unscientific research?

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‘Tis the season to rev up the customer service

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Statistics for the 2011 shopping holiday season look a little scary for merchants this year. According to a Price Grabber survey, 45 percent of consumers say they are going to spend less on holiday shopping compared to what they spent in 2010. Luckily 49 percent say they are going to spend the same amount.

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Small Business Saturday – a boon for local retail stores

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In Hawaii, small businesses make up 98 percent of the 30,000 businesses, and where huge retail establishments can beat prices and offer a wider inventory of products, most consumers still believe in putting money back into their own communities.

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Of car dealerships and customer service

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Jaguar of North America has just been recognized as a JD Power 2011 Customer Service Champion which means they have excelled in their own industry by delivering superior service to their US customers. Part of the criteria used to measure customer satisfaction were the “touch points&# of people, presentation, process, product, and price.