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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Start by learning about them via LinkedIn , Google, Facebook and even the customers’ own webpages; you’ll arm yourself with their photographs, knowledge of their businesses, circles, hobbies, favorite music and special interests. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S.

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Small Business World News Round-up – 2009/12/15

The Small Business Blog

MSMEs may get procurement preference in PUSs soon : Most of the public sector units will have to source at least one-fifth of their purchases from the micro, small and medium enterprises, if the recommendation of a task force headed by Prime Minister Manmohan Singh’s top aide is accepted. Digg Furl Netscape Yahoo!

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The Great Calendar Debate - Paper or Electronic - 21 Experts Weigh.

Stephanie LH Calahan

  One item frequently purchased at this time of year is a calendar or planner for the upcoming year.  It is perfect for people who are in sales of any kind, especially if the customer or client does not generally make a buying decision immediately, or if follow up is needed after the initial purchase.

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