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All work and some play: the rise of the ‘Bleisure’ travellers

Practically Perfect PA

Bleisure’ travel – as it has been dubbed by some in the travel industry – is the mixing of business trips with leisure experiences. We’ve chosen holiday destinations specifically because they are close to where the business travel took us,’ said Deborah, who chronicles her experiences on the blog, TagAlongTravel.com. ‘I

Travel 113
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The Bribery Act – what do assistants need to know?

Practically Perfect PA

The Act came into force in July 2011 and states that it is a crime to commit bribery, be bribed and bribe a foreign public official. Furthermore, all expenses relating to the corporate hospitality should be logged. I found the talk really useful and thought I would share my new-found knowledge with you. What is the Bribery Act?

Suppliers 100
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Of car dealerships and customer service

Service Untitled

Jaguar of North America has just been recognized as a JD Power 2011 Customer Service Champion which means they have excelled in their own industry by delivering superior service to their US customers. So does it have to be an expensive automobile like Jaguar for consumers to expect exemplary customer service?

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The Mercedes Benz customer experience shines

Service Untitled

Pied Piper PSI, a California-based dealership for sales and marketing sent 3524 secret shoppers to various dealerships across the country from July 2010 to June 2011 to evaluate different dealerships and how they treat car shoppers. In the luxury brands, Lincoln scored at the bottom. Shoppers complained about the reduced staff.