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Employ more customer service options to provide a concierge level of excellence

Service Untitled

In 2011, over 72.6 Let a brick and mortar store prominently display liberal return policies, terms of special sales, guarantees and sincere promises of quality customer service with the best product or service an organization can make available.

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Has the holiday shopping season started off with quality customer service?

Service Untitled

told me it was only the deep discounts that motivated her to a particular store to purchase sports equipment for her son and a gold bracelet for her daughter, but said she had no intentions of returning to either of the stores because of their lack of customer service. And what did I discover from my unscientific research?

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The Trend Towards US Manufacturing

Small Business Labs

Defining Small Business Innovation 2010 Top 10 Small Business Trends Intuit Future of Small Business Resources The Changing Face of Entrepreneurs The Connected World of Entrepreneurs Disclosure Policy Emergent Research works with corporate, government and non-profit clients. manufacturing industrial policy.  manufacturing. 

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Maker Faire Round-Up, From a Small Business Perspective

Small Business Labs

Defining Small Business Innovation 2010 Top 10 Small Business Trends Intuit Future of Small Business Resources The Changing Face of Entrepreneurs The Connected World of Entrepreneurs Disclosure Policy Emergent Research works with corporate, government and non-profit clients.   The growth of Maker coworking facilities. 

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