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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. Here’s an example: Over the years, my company has probably purchased steaks as gifts for key clients from 10 suppliers that never did anything to land a second sale. Set expectations that you can exceed 100 percent of the time.

Email 264
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A day in the life: Saba Ali, Royal Academy of Dance

Practically Perfect PA

I also act as the central point of contact for both Directors which might include meeting clients/suppliers, telephone liaison and managing emails whilst they are away. I have been very lucky to be involved with Dance Proms since its launch in 2011. What has been your career highlight? What would you do if you were not an assistant?

Suppliers 100
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The Bribery Act – what do assistants need to know?

Practically Perfect PA

The Act came into force in July 2011 and states that it is a crime to commit bribery, be bribed and bribe a foreign public official. A commercial organisation can be found guilty of this offence if the bribery is carried out by an employee or a third person, this could include a contractor, a supplier, an agent or a subsidiary.

Suppliers 100
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10 Tips to Get Your Office Organized

Productivity Bits

Copyright © 2011 Marlon Ribunal. Most of the time, presentations and documents can be sent via email instead of giving a hard copy to the intended person. In order to organize these papers, set up a box where each document type can be placed on your desk. An accordion file is also a great way to organize documents.

Filing 100
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The Evolution of CRM

Productivity Bits

Copyright © 2011 Productivity Bits. A CRM system can create, record and effectively manage order fulfillment data such as transaction documents, sales orders, invoices, purchase orders and credit notes. This article was written by Workbooks, leading supplier of web-based CRM software. Visit the original article at [link].

Suppliers 100
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The Great Calendar Debate - Paper or Electronic - 21 Experts Weigh.

Stephanie LH Calahan

It's spiral bound (which is huge) for easy use and documentation.  Google Docs Function: You can share documents and co-edit them with your selected gmail friend. We both can access/ edit these documents anytime anywhere. Again We both can access/ edit these documents anytime anywhere.

Calendars 100