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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. Here’s an example: Over the years, my company has probably purchased steaks as gifts for key clients from 10 suppliers that never did anything to land a second sale. Set expectations that you can exceed 100 percent of the time.

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Green Gift Giving: Great Eco-Office Gift Ideas

Eco-Office Gals

With Thanksgiving fast approaching, it means one thing: gift-giving season is just around the corner. Below is a list of great green gift ideas that will help you shine at this year’s office Christmas party. Help coffee or tea lovers ditch Styrofoam cups with this perfect gift idea. Gift Basket. Cost: $10-$40.

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The Bribery Act – what do assistants need to know?

Practically Perfect PA

The Act came into force in July 2011 and states that it is a crime to commit bribery, be bribed and bribe a foreign public official. In the commercial world this is generally known as corporate hospitality with most companies giving and receiving such things as gifts, tickets for sporting and social events etc. What is the Bribery Act?

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