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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. If we were with you right now, we would definitely give you a high-five. Then she returns the ticket to the customer, who resumes shopping. Set expectations that you can exceed 100 percent of the time. That’s finishing strong!

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