Remove 2011 Remove Customer Service Remove Presentation Remove Training
article thumbnail

Employ more customer service options to provide a concierge level of excellence

Service Untitled

Consumers are the ultimate decision makers when it comes to what they believe to be a great buying experience, and as entrepreneurs and innovative business owners there is the constant challenge to present customers with the most convenient and innovative ways and technologies to deal with consumer needs. In 2011, over 72.6

article thumbnail

Service Untitled» Blog Archive » Impact of poor customer service.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. According to The Australian , the company now plans to spend $100 million over the next four years to improve their customer service. Brookes also plans to equip 65 stores with 4,000 touch screen registers.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Are mobile devices serving customers properly?

Service Untitled

million of these in the fourth quarter of 2011. It was only a matter of time before retailers were able to provide customer service giving consumers a more direct route to resolve problems than either visiting the brick and mortar establishment, on the phone, or in front of the computer. AT&T sold 9.4 photo credit: Symic.

article thumbnail

Introducing the SUCCESS 125

Success

In the hopes of healing her own life, she sought training in coaching, nutrition, fitness and mindfulness, and her goal became to teach others how to balance a thriving career, body and mind. She started in real estate in 2011 with no SOI, no experience and $6 to her name. Bethke started out as an individual realtor in 2011.

Mentoring 313