2011 Customer Service Policies Travel 
Service Untitled
FEBRUARY 20, 2012
The trade industry organization Airlines for America has reported customer service for airlines improving in three different areas. CNN states mishandled baggage was at an all time low for 2011 – 3.39 We now pack much more efficiently, and just travel with less “stuff.” drop from 2010.
Small Business Labs
AUGUST 12, 2010
Defining Small Business Innovation 2010 Top 10 Small Business Trends Intuit Future of Small Business Resources The Changing Face of Entrepreneurs The Connected World of Entrepreneurs Disclosure Policy Emergent Research works with corporate, government and non-profit clients. Web/Tech women work/life balance
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