2011 Customer Service Interviewing Magazine 
Service Untitled
APRIL 6, 2011
The 2011 Temkin Experience Ratings surveyed 6,000 different consumers from 143 different companies which included retailers, banks, hotels, and financial institutions. So what makes a company measure up on customer service? Kohl’s uses great value, savings, and value messages to amp up their customer service promises.
Success
FEBRUARY 15, 2022
In honor of the 125th anniversary of SUCCESS , we’re extending the spotlight beyond the household names to the everyday leaders who reflect the true value of our magazine: impacting others in a positive way. She started in real estate in 2011 with no SOI, no experience and $6 to her name. But this year, there’s more. Marcus Dilley.
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