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The Evolution of CRM

Productivity Bits

Copyright © 2011 Productivity Bits. C ustomer Relationship Management or CRM is a strategy used to manage a company’s interactions with its customers, consumers, clients or potential sales targets. Customer activity such as emails, orders and invoices can all be linked to this. Visit the original article at [link].

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Book Review: Delivering Happiness By Tony Hsieh

Productivity Bits

Copyright © 2011 Marlon Ribunal. This has been Zappos’ business model: Build a business driven by customer service based on happiness. Happiness is their total business philosophy that thrives within their office walls and extends into how they interact with their customers and co-workers. 100% No Spam.

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Pre Budget Report: Labour Darling Plays Class War Trump Card

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. While any real and immediate public spending cuts are delayed until at least 2011, so not to disgruntle potential Labour voters, higher earners where hit hardest again. Starting a Small Business? OnlineOffice: Overview Get the Flash Player to see this player.

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An Open Letter To Our Prime Minister, David Cameron

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. From April 2011, HMRC will no longer accept paper form tax returns and accounts from companies. We may send you a confirmation email to check you are a real person We are sorry but any violation of the above rules will mean an automatic removal of your comment.

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