10 E-mail Etiquette Pet Peeves and How to Handle Them
Office Dynamics
JUNE 27, 2012
According to a 2011 study by IBM Research, more than 2.8 The results led to our first “ Email etiquette ” story. The “oops” factor: If you need more than two paragraphs to cover your topic, you’re better off using the phone, or attaching a Word* file. Pet peeve: Calendar invitations with attachments.
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