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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

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In a study published in Psychological Science , Princeton psychologists Janine Willis and Alexander Todorov reveal that it takes only a tenth of a second to form an impression of someone when you first meet. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S.

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Experts Weigh in on 17 Investments for a Rich Life

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A coach can help you get unstuck from a career rut, make a dramatic change or simply help you get some new strategies for building your business and productivity. “Be Caroline Ceniza-Levine, a co-founder of career coaching firm SixFigureStart, has these tips: “Budget money to update your attire, briefcase, stationery and office supplies.”. “If

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