Success

MARCH 13, 2022

Or what about an elegant restaurant that has a dress code prohibiting shorts? Instead of turning someone away, a restaurant staffer escorts him to a private closet that has “loaner pants.” A couple of hours later, the happy patron pays his $200 tab; he will return to the restaurant nine times the next year.

Email 279

Email Customer Service Gifts Purchasing 279

Service Untitled

JANUARY 3, 2011

Is it really poor customer service or do we as consumers expect too much? Do people really boycott businesses and restaurants the first time we feel we are treated poorly? I didn’t wear it for a while because it was way beyond my budget at the time, and so I waited for a special occasion to dress up and show it off.

Customer Service 40

Customer Service Purchasing Restaurants 2011 40

Men With Pens

JANUARY 27, 2011

Frankly, the name suits El to a T. So when El sent in a guest post about kindness, I couldn’t refuse. She shows you how being a kind person can go a long way to creating loyal customers for your business – and reminds you that it’s always a good idea to bring a spare set of clothes. Wouldn’t that be amazing?

Clothes 40

Clothes Restaurants Travel 2006 40