Make or Break Moments

SEPTEMBER 3, 2010

The sales associate greeted us with a smile, a basket to gather our purchases and the knowledge that you can get a pair of earrings free with the purchase of two other pair. My daughter finally made her selections and I retrieve my checkbook only to discover that I can only write the check for up to $40 of the purchase.

Credit Card 100

Credit Card Customer Service 2009 2008 100

The Office Professionals Place

FEBRUARY 10, 2010

Wednesday, February 10, 2010 Tax Tip for the Office Professional It’s that time of year again- tax season! This is the time of year that most people stress over because we are waiting for documents like W2’s, mortgage statements, 1099’s, and other information in order to file taxes. Lets grow together!

Filing 100

Filing Expenses Purchasing IAAP 100

Make or Break Moments

MAY 20, 2010

During his final year of baseball with the Cincinnati Reds I attended all of the home games, purchasing a bleacher ticket and sneaking my way down to the seats behind home plate. I once dated Johnny Bench. Now “dated&# is a relative term.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JANUARY 11, 2010

“Oh yes, it was a great experience.&# “What made it so great?&# “I’m not sure, but I just felt good about my purchase.&# It was Maya’s 70+ birthday and Oprah asked her what she thought of growing older. . “Did you like shopping at the XYZ Store?&# we might ask them. How do you make your customers feel?

Customer Service 100

Customer Service 2009 2010 2008 100

Make or Break Moments

AUGUST 9, 2010

She hollered out one day a couple months ago “Deb – the hoola hoops that you wanted just came in – they are on aisle two.&# I had mentioned wanting to purchase a bunch of hoola hoops for another friend of mine LAST FALL and yet she remembered. We didn’t grow up together. Our kids weren’t in soccer together.

Customer Service 100

Customer Service 2010 2009 2008 100

The Office Professionals Place

JULY 6, 2010

Tuesday, July 6, 2010 Happy Anniversary to the Office Professionals Place - July 15 It was one year ago on July 15, that I decided to use my experience and expertise to empower and motivate office professionals all over the world. July 7, 2010 10:59 PM JasonBirk?? July 10, 2010 4:51 AM ???? July 12, 2010 7:56 PM ???

2010 100

2010 Filing IAAP Fax 100

Make or Break Moments

JUNE 4, 2010

On June 14, 2010 at 8pm est – Linchpins around the globe will unite to share, network, connect and collaborate. Ever since his book Tribes came out and he invited the hale and hearty to purchase his book sight unseen two months before publication and join his TRIIIBES ning and band together – I have been a fan.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

JUNE 4, 2010

So have your purchased your name as a URL? Tags: create a landing page , Deborah Chaddock Brown , Name Cheap , own your brand Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. What did you find? I set up a Wordpress.com blog and with the exception of the $9.95

Customer Service 100

Customer Service 2009 2008 Social Media 100

The Office Professionals Place

AUGUST 10, 2010

Tuesday, August 10, 2010 Effectively Deal with Anger in the Workplace JetBlue flight attendant, Steve Slater was fed up. 。 August 13, 2010 10:12 AM ??????????? 。 August 15, 2010 8:43 AM ??????????? August 15, 2010 8:43 AM Dewoun Hayes said. ??????！ ！ August 16, 2010 2:02 PM ??????

2010 100

2010 Filing IAAP Fax 100

The Office Professionals Place

JUNE 25, 2010

Friday, June 25, 2010 Join the “Worklife Line&# Chat – Beginning Monday, July 19, 7 p.m. 　　　　　　　　　　　　　　　　　　　　　　　　　　　 June 27, 2010 1:00 AM ??

2010 100

2010 Filing IAAP Fax 100

Make or Break Moments

JULY 9, 2010

saw an opportunity to help business owners by purchasing and maintaining the mainframe and allowing businesses to have Jim’s business do the computer work. Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. is celebrating their 35th year in business.

Customer Service 100

Customer Service 2009 2008 2010 100

The Office Professionals Place

APRIL 29, 2010

Thursday, April 29, 2010 Avoid Conference Call Catastrophes Have you ever been on a conference call and couldnt get a word in because there were so many people on the call and they were talking over each other? Give attendees "conference call house rules" for example, if they need to mute themselves, inform them of how to do so.

Agenda 100

Agenda 2010 Filing IAAP 100

Make or Break Moments

JANUARY 25, 2010

Posted by Deborah Chaddock Brown on January 25, 2010 under Employee Moments , Significant Other Moments , empathy , making a difference | Be the First to Comment I normally focus on the customer at Make or Break Moments, but today I’d like to shine the spotlight on our NUMBER ONE ASSET – our employees.

Customer Service 100

Customer Service 2010 2009 2008 100

Andrea Kalli

JULY 28, 2010

From rejected submissions to frustratingly difficult topics; troubled supporting websites to readers that just won’t make a purchase, the amount of potential problems affecting content marketers is miles long and filled with frustration. 2 Jon July 30th, 2010 at 10:39 am Nice article. Want To Link To This Article?

Social Media 100

Social Media Purchasing Microsoft Outlook 2010 100

Job Advice Blog

MAY 15, 2010

If you do, I will guarantee that you forget to buy something or purchase things that you don’t need. Trade publications can be a great source of information, including providing you with movement within your targeted industry. This list will allow you to focus your efforts in the areas that require your full attention.

Resume 100

Resume 2009 2010 Interviewing 100

The Office Professionals Place

JULY 27, 2010

Tuesday, July 27, 2010 Thinking Differently about Difficult People Dealing with difficult people can cause us to lose focus, productivity, and increase stress levels. August 2, 2010 11:27 PM ?????? Dewoun Hayes at worklifecoach@excite.com for more information. We never sell your personal information to third parties.

Stress 100

Stress 2010 Filing IAAP 100

The Office Professionals Place

MARCH 13, 2010

Saturday, March 13, 2010 If You Want Something Done, Thank Others for What They Do Have you ever ventured to the mailroom and requested a package be sent but it was past or getting close to deadline for drop-off to send special packages for the day? March 14, 2010 6:43 PM Dewoun Hayes said. March 15, 2010 7:45 AM LaShaune said.

2010 100

2010 Filing Gifts IAAP 100

The Office Professionals Place

JUNE 4, 2010

Friday, June 4, 2010 Increase Productivity with Keyboard Shortcuts Try these keyboard shortcuts to increase productivity time, and decrease the time it takes to complete tasks. Dewoun Hayes at worklifecoach@excite.com for more information. We never sell your personal information to third parties. Lets grow together!

Keyboards 100

Keyboards Filing IAAP Fax 100

The Office Professionals Place

MAY 31, 2010

Monday, May 31, 2010 Working by the 80 – 20 Principle The Pareto Principle or 80-20 rule has been a major concept in business management for many years. June 4, 2010 4:05 AM ?? Dewoun Hayes at worklifecoach@excite.com for more information. We never sell your personal information to third parties. Lets grow together!

Filing 100

Filing 2010 IAAP Fax 100

The Office Professionals Place

MAY 21, 2010

Friday, May 21, 2010 The Office Professionals Code of Conduct In every aspect of business, there is a Code of Conduct. Dewoun Hayes at worklifecoach@excite.com for more information. At The Office Professionals Place, we recognize that privacy of your personal information is important. Lets grow together! A new topic each month.

Administrative Professionals 100

Administrative Professionals Filing IAAP Assertiveness 100

Andrea Kalli

MAY 14, 2010

By AndreaKalli It is evident that Virtual Events Support and Management will be one of the hottest niches in 2010. Craig Cannings along with co-instructor Michelle Schoen had the opportunity to chat about the state of Virtual Events in 2010. This special bundle offer will be available until the end of May 2010 so grab your seat now.

Training 100

Training 2010 Social Media Microsoft Outlook 100

The Office Professionals Place

MARCH 30, 2010

Tuesday, March 30, 2010 To Speak or Not to Speak? March 30, 2010 2:18 PM Dewoun Hayes said. Dewoun Hayes at worklifecoach@excite.com for more information. At The Office Professionals Place, we recognize that privacy of your personal information is important. We never sell your personal information to third parties.

Cubicle 100

Cubicle Filing 2010 IAAP 100

Office Organization Success

MAY 10, 2010

When you’re an online solo service professional (solopreneur) it’s crucial that you move away from the hours-for-dollars business model and create a multiple streams of income business, i.e. your income comes from a variety of different sources: Passive income through the sale of information products. c) 2010 Tracey Lawton.

Purchasing 100

Purchasing Promotion 2010 UPS 100

Make or Break Moments

JANUARY 7, 2010

Posted by Deborah Chaddock Brown on January 7, 2010 under Connecting Moments , Customer Moments , making a difference | Read the First Comment What is the cost of a lost customer? If the prospects that leave your business without purchasing were surveyed, what would be the reason they walked? How much is that costing you?

Customer Service 100

Customer Service 2009 2008 2010 100

Andrea Kalli

MAY 4, 2010

From small purchases to big business relationships, the entire business world is built on connections and networking. Using email marketing software, you can easily distribute marketing materials and information to your entire client, customer and prospect list. However, it is important to follow some road rules while you do so.

Social Media 100

Social Media Purchasing Microsoft Outlook Twitter 100

Make or Break Moments

FEBRUARY 25, 2010

“They are looking to learn how to make or purchase things made especially for them,&# she said. I was reading the posts over at Small Business Trends (something I highly recommend you do) and ran across an article by Barry Moltz entitled the 10 Customer Service Trends of 2010. Thanks so much for sharing.

Customer Service 100

Customer Service 2009 2008 2010 100

The Office Professionals Place

AUGUST 22, 2010

Sunday, August 22, 2010 Miscommunication, Misfiled, and Misplaced = Misrepresentation A work day consists of filing, answering phones, greeting visitors, and a host of communication efforts with coworkers, supervisors, and customers, plus other duties and responsibilities that can get overwhelming. Lets grow together! Thanks for the feedback!

Filing 100

Filing Finance 2010 IAAP 100

The Office Professionals Place

JANUARY 5, 2010

Tuesday, January 5, 2010 A New Resolution for the New Year Each New Year’s Eve the same resolutions are made, “I will go on a diet.&# “I will find a new job.&# “I will save some money.&# Patricia [link] January 6, 2010 2:40 AM ProAdmin2 said. January 6, 2010 8:30 AM Lisa Olsen said. Lets grow together!

2010 100

2010 Filing Goals IAAP 100

Andrea Kalli

SEPTEMBER 2, 2010

I hadn’t even been keeping a close eye on the progress until May 2010. If you find this information helpful, I would love it if you wanted to put a link to this on your site. September 5th, 2010 at 9:34 am Great post Andrea! I’m just about to purchase one of their back to school training course.

Social Media 100

Social Media Microsoft Outlook 2010 Training 100

Andrea Kalli

SEPTEMBER 2, 2010

I hadn’t even been keeping a close eye on the progress until May 2010. If you find this information helpful, I would love it if you wanted to put a link to this on your site. September 5th, 2010 at 9:34 am Great post Andrea! I’m just about to purchase one of their back to school training course.

Social Media 100

Social Media Microsoft Outlook 2010 Training 100

The Office Professionals Place

APRIL 19, 2010

Monday, April 19, 2010 You may work for someone, but you are your own boss Everyday millions of people throughout the country make the commute to work to spend at least 8 hours working with colleagues and one or more supervisors. Dewoun Hayes at worklifecoach@excite.com for more information. Lets grow together! ，????~^^.

Filing 100

Filing IAAP 2010 Fax 100

The Office Professionals Place

JANUARY 21, 2010

Thursday, January 21, 2010 Are you Ga Ga For Google? If you want more information, let me know by posting a comment to this article. Dewoun Hayes at worklifecoach@excite.com for more information. At The Office Professionals Place, we recognize that privacy of your personal information is important. Lets grow together!

Google 100

Google Google Docs Filing IAAP 100

The Office Professionals Place

JULY 16, 2010

Friday, July 16, 2010 10 Ways to Enhance Your Worklife We will spend more time at work than we do at home. July 17, 2010 12:15 AM ???? July 17, 2010 12:17 AM ?????? July 19, 2010 3:56 PM Dewoun Hayes said. ???????！ ！ July 20, 2010 6:33 AM ???? July 22, 2010 12:35 AM Dewoun Hayes said. ??????！

Stress 100

Stress 2010 Filing Resume 100

The Office Professionals Place

JUNE 7, 2010

Monday, June 7, 2010 Digital Detox A friend reminded me today that even though technology has made our lives so much easier and productive, we cannot forget that some age-old methods of getting tasks done are still effective. Keep paper files organized so that just in case you need to access them, you can get to information quickly.

Filing 100

Filing Administrative Professionals 2010 IAAP 100

The Office Professionals Place

MARCH 4, 2010

Thursday, March 4, 2010 The ‘Bcc’- Friend or Foe On average, we receive over 100 emails per day. • You can Bcc yourself in an email so that you can receive a copy and file it away electronically as a follow-up on a later date or for informational purposes. Dewoun Hayes at worklifecoach@excite.com for more information.

Filing 100

Filing Credit Card Email IAAP 100

Make or Break Moments

MAY 20, 2010

If more and more use mobile devices to research, connect and purchase then shouldn’t that mean that our priorities need to shift when it comes to developing a mobile version of our website? Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. You Betcha!

Customer Service 100

Customer Service 2009 Social Media 2008 100

Make or Break Moments

JANUARY 29, 2010

If only 10% of them purchased, my classes would have been filled yesterday. Tags: Drew McLellan , Events Bot , follow up , online events management , silence is deadly Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. Anyone have advice for me? Thanks a bunch!

Social Media 100

Social Media Customer Service 2009 2008 100