Professional Assistant Blog

FEBRUARY 13, 2008

The best way to deal with stressful situations like this is to stop, take a breath and relax for a few minutes. Just getting out the tension will release any anxiety and stress you may have. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 Exercise can do wonders.

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Professional Assistant Blog

AUGUST 28, 2007

By The Professional Assistant on Tuesday, August 28, 2007 Filed Under: Organize A re you afraid to talk to your boss about your workload - if you really do feel stressed about the workload that you have? Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 Try using the "Compliment Sandwich" method.

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Professional Assistant Blog

AUGUST 30, 2007

Now you can show your boss the new presentation that they were asking for, without getting your stress level up. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 You might need to do some formatting on Powerpoint, since it only allows for so many rows. Until next time, Take care - of your clutter!

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Professional Assistant Blog

FEBRUARY 25, 2008

Trust me, it can be very stressful! Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 No matter which type of firm you choose, make sure that it’s a perfect fit for you and your employer. You don’t want to end up looking for another job. Until next time, Take care - of your clutter!

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Professional Assistant Blog

JANUARY 14, 2008

Another point I would like to stress is to archive your e-mails for a certain period of time that either you or your company feels would be appropriate. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 At least you will have proof of it.

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Professional Assistant Blog

MARCH 10, 2008

Our lives are increasingly hectic and we are bombarded by so much stuff on a daily basis that learning to be productive, so as to handle the stresses of modern life, is a wise move. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 It’s understandable this has come about.

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Professional Assistant Blog

JANUARY 7, 2008

In my particular field (Publishing), it can be very stressful when your boss asks you to fax something right away, since the time difference is substantial at times and you need to figure out how to decipher a fax number. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010

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Laughing all the Way to Work

JULY 16, 2010

© Copyright Patricia Robb 2010 16 July, 2010 Guest Blog by Alexis Bonari: 10 Easy Ways to Check and Maximize Time Management Photo from Flickr: Public Domain It’s not always about giving the boss her money’s worth – sometimes, it just feels great to know that work time is being managed well. .©

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Laughing all the Way to Work

JANUARY 31, 2010

© Copyright Patricia Robb 2010 31 January, 2010 Taking the time to acknowledge someone and say thanks. I sent another assistant a comical card about being stressed out at work. We work in a very busy office so it was a nice surprise for her to receive it and helped put the stress of the office in perspective.

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Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JULY 9, 2010

© Copyright Patricia Robb 2010 9 July, 2010 Taking stock Whenever I finish a project I always ask myself, or get together with those who assisted me, and ask the question, "What went well and what could have gone better?" The meetings were stress free and I was able to depend on my checklists and templates.

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Professional Assistant Blog

MARCH 6, 2008

Lifes too short to stress out! Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 You can also check out an article I wrote on " 4 Ways to Cope with Difficult Colleagues " I hope that Ive at least shed some light on your situation and hope that things can get resolved one way or another.

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Laughing all the Way to Work

FEBRUARY 20, 2010

© Copyright Patricia Robb 2010 20 February, 2010 Minute taking made easier. Minute taking definitely isnt easy, but it doesnt have to be stressful. March 15, 2010 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 5, 2010 at 12 p.m.

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Laughing all the Way to Work

MARCH 20, 2010

© Copyright Patricia Robb 2010 20 March, 2010 Admin Buddies I like to have someone at work that I can buddy with. Having a buddy can take some of the stress off and give you assurance that you have someone you can depend on. 5, 2010 at 12 p.m. Lets enjoy our day together.©

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Service Untitled

AUGUST 5, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Working on customer service skills Cheryl August 05, 2010 Customer Service Experience , Hiring & Training , Little Things, Big Differences No Comments When a customer service representative delivers great customer service, there is less stress and less hassle.

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Service Untitled

OCTOBER 13, 2010

Cheryl October 13, 2010 Customer Service , Customer Service Experience , Surveys No Comments Empathica, a customer service management firm, surveyed 3,000 U.S. In a stressful time, consumers will spend discretionary money on experiences they know they will enjoy.&# That’s what keeps all of us coming back.

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Service Untitled

MAY 27, 2010

Cogito Health uses similar programs to diagnose depression, drug compliance and post traumatic stress. Service Untitled The blog about customer service and the customer service experience. The program claims a 75% accuracy rate.

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Service Untitled

JUNE 15, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Employee satisfaction a key to exemplary customer service Cheryl June 15, 2010 Customer Service , Employees 1 Comment A motivated workplace helps all of us do our jobs better. As a customer care trainer, I realize the importance of stressing employee satisfaction.

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Service Untitled

AUGUST 10, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives A customer service lesson from a JetBlue flight attendant Cheryl August 10, 2010 Angry Customers , Customer Service Experience , Specific Companies No Comments A JetBlue flight attendant made all the headlines yesterday when he freaked out on a passenger.

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Service Untitled

JULY 26, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Hospitals need better customer service to help patients Cheryl July 26, 2010 Angry Customers , Customer Satisfaction , Customer Service , Customer Service Experience 1 Comment An appendicitis attack landed my friend Linda in the hospital a few months ago.

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Laughing all the Way to Work

OCTOBER 4, 2008

© Copyright Patricia Robb 2010 4 October, 2008 Kings and Queens of the Office A friend was telling me about an Executive Assistant who has taken on a superior attitude at work and seems to think she is the Queen, looking down her nose on all her subjects, the other assistants. 5, 2010 at 12 p.m. Lets enjoy our day together.©

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Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 19, 2009

© Copyright Patricia Robb 2010 19 December, 2009 Meetings Plus: Taking them offline I organize a lot of meetings in a day, week, month; heck, even into next year. Much easier than searching in Outlook and less stressful. 5, 2010 at 12 p.m. Lets enjoy our day together.©

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Laughing all the Way to Work

JANUARY 19, 2009

© Copyright Patricia Robb 2010 19 January, 2009 10 Things = Frustration When one team member doesn’t want to play. Tools Options Preferences E-mail Options Advanced E-mail Options Unclick “Suggest names while completing To, cc and bcc…&# My life is much simply now with less stress. 5, 2010 at 12 p.m.

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Time Zones IAAP 2009 International 100

Laughing all the Way to Work

JULY 29, 2009

© Copyright Patricia Robb 2010 29 July, 2009 Monty Python Officeland One of my former bosses said working with me was like being in a Monty Python movie. Humour is a powerful stress reliever if done in good taste, but timing is everything. 5, 2010 at 12 p.m. Lets enjoy our day together.©

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Laughing all the Way to Work

SEPTEMBER 6, 2008

© Copyright Patricia Robb 2010 6 September, 2008 Going Checklist Crazy I am organizing a Board meeting and I have checklists and to-do lists coming out of my ears. As an aside, pen and paper will suffice if I have to, but you can see that the checklist can help avoid any unnecessary stresses from happening. 5, 2010 at 12 p.m.

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Stephanie LH Calahan

APRIL 12, 2010

Main | Your Etiquette Practice Could be Killing Your Productivity » 5 Easy Ways Kick-Start Your Daily Personal Productivity As you search for your ultimate personal productivity blueprint, don't forget to think about how you get going in the morning.  Productive & Organized Home Contribute to P&O! What About You?

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Laughing all the Way to Work

MARCH 29, 2009

© Copyright Patricia Robb 2010 30 March, 2009 When working isnt fun: Ho hum, ho hum, its off to work I go. An interview can be as stressful on those conducting it as on the person being interviewed if the conversation does not flow. 5, 2010 at 12 p.m. Lets enjoy our day together.©

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Laughing all the Way to Work

DECEMBER 12, 2008

© Copyright Patricia Robb 2010 12 December, 2008 Are you worried about job security? One of the things they stressed was to hire well. 5, 2010 at 12 p.m. Patty Buckner North Bay Index by date ► 2010 (26) ► September (2) What's all the fuss about reading contracts? Lets enjoy our day together.©

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Laughing all the Way to Work

JUNE 14, 2009

© Copyright Patricia Robb 2010 14 June, 2009 Meeting preparation. This does increase the preparation time, but on the day of the meeting it goes very smoothly with no stress. 5, 2010 at 12 p.m. Patty Buckner North Bay Index by date ► 2010 (26) ► September (2) What's all the fuss about reading contracts?

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Laughing all the Way to Work

OCTOBER 10, 2008

© Copyright Patricia Robb 2010 10 October, 2008 Working for the Disorganized. You will also feel more in control of the situation and less stressed. 5, 2010 at 12 p.m. Patty Buckner North Bay Index by date ► 2010 (26) ► September (2) What's all the fuss about reading contracts?

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Service Untitled

MARCH 24, 2009

It is a lot less stressful for customers when there are lots of employees around who are happy to answer questions. If you had a question for them, they were almost always very nice and almost always very knowledgeable. Disney does a lot of research.

Customer Service 40

Customer Service Etiquette 2006 Holidays 40

Laughing all the Way to Work

NOVEMBER 22, 2008

© Copyright Patricia Robb 2010 22 November, 2008 I got an e-slap on the wrist - Ouch! Perhaps we put a lot of the stress on ourselves because we feel that every e-mail has to be replied to immediately. 5, 2010 at 12 p.m. Lets enjoy our day together.© EST Taking Effective Meeting Minutes Join me for a Webinar Oct.

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