2010 Etiquette Staples Training 
Laughing all the Way to Work
JUNE 23, 2009
© Copyright Patricia Robb 2010 23 June, 2009 Colour Coding Works. 5, 2010 at 12 p.m. Patty Buckner North Bay Index by date ► 2010 (26) ► September (2) What's all the fuss about reading contracts? Lets enjoy our day together.© I have never been a fan of colour coding, until recently.
Service Untitled
SEPTEMBER 15, 2009
Training representatives and putting processes in place to avoid blind transfers is not rocket science, but a majority of companies still do blind transfers more often than not. The four examples above are good examples of broad categories of customer service frustrations.
Service Untitled
JUNE 8, 2010
Three questions pertaining to customer service became staples: How satisfied were you? Included in the training were steps to turn angry customers around. Service Untitled The blog about customer service and the customer service experience. What could we have done to improve our service? What do you think we do especially well?
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