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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? So, listen to them.

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Top 5 Tips for Learning More About Your Customers

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Top 5 Tips for Learning More About Your Customers by Stefan Töpfer on Mar 22, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Starting a Small Business?

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Banks Change to a Customer-Focused Message

Make or Break Moments

In a recent article in Advertising Age entitled Banks Turn Message Back to What Consumers Want , reporter Beth Snyder Bulik spotlights the fact that banks are listening the consumers and changing their message to one that includes the answer to ‘how can you help me manage my finances?&# Two enthusiastic thumbs up.

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What's Your Business Personality? | THE SMALL BUSINESS BLOG

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. by Stefan Töpfer on May 14, 2010 When you’re in business you often hear the phrase “people buy from people”, but just how important are people, and personality, in running a successful business? John Crickett Said on May 14th, 2010 at 2:07 pm Great post Stefan.

2010 100
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Top 5 Sales Tips for Small Business

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Top 5 Sales Tips for Small Business by Stefan Töpfer on Aug 09, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. They all have to do their part by providing excellent customer service.

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The Customer Is Always Right!

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. The Customer Is Always Right! Even if your customer service is second to none misunderstanding and technical faults can still occur, so it is important to consider procedures for dealing with unhappy customers.

2007 100
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Top 5 Biz-to-Biz Sales Tips

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Top 5 Biz-to-Biz Sales Tips by Stefan Töpfer on Jun 21, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Madison Said on June 23rd, 2010 at 2:26 am Ahh such simple tips, but so effective.

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