2010 Credit Card Etiquette Social Media 
Service Untitled
JULY 7, 2010
The company has even set up a website to help consumers keep track of all activity concerning legislative action for all credit card holders. photo credit: TheTruthAbout… Possibly Related Posts: Credit cards offer extra customer service perks My new Nordstrom credit card came in the mail, and.
Service Untitled
OCTOBER 7, 2010
In this part, Doria talks more about the American Express culture, share some things are unique to American Express call centers, talks about how American Express engages with social media and gathers customer feedback, and finally, how she interacts with customers personally. Question: Do you use social media in servicing?
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Service Untitled
AUGUST 30, 2010
Home About Service Untitled Subscribe for Free Consulting Contact Archives Improve small business customer service with a personal touch Cheryl August 30, 2010 Customer Service , Little Things, Big Differences , Proactive , Service Untitled 4 Comments Elizabeth’s online business is selling merchandise on eBay. But not “personal.&#
Service Untitled
APRIL 16, 2010
Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer loyalty built on company focus Cheryl April 16, 2010 Customer Service , Proactive 2 Comments I grew up in a very small town where we were mostly limited to one grocery store, one department store, one morning restaurant, and even one book store. At a local.
Service Untitled
SEPTEMBER 22, 2010
In the fourth and final part of this interview, Doria and I discuss what’s unique to American Express call centers, how American Express uses social media and gathers customer feedback, and how Doria interacts with customers in her own role. Service Untitled The blog about customer service and the customer service experience.
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