Andrea Kalli

APRIL 15, 2010

Here in 2010, the potential for Virtual Assistants with current and cutting-edge Internet Marketing skills has never been better. 100 Coupon Code: IMST2010 Internet Marketing Specialist 2010 Training Program The course starts April 26 and seats are limited, so take advantage of this offer now. Well, things have not slowed down.

2010 100

2010 Training Social Media Microsoft Outlook 100

Andrea Kalli

JUNE 17, 2010

Summer is one of the best times for me to catch up on my learning, so this summer I’ve decided to go to camp! VAClassroom has opened its registration doors to their “Summer Skill Camp 2010″, which will begin on July 6th. Virtual Assistant Training – VAClassroom Summer Skill Camp 2010 Rating 3.00

2010 100

2010 Training Skills Social Media 100

Andrea Kalli

JUNE 17, 2010

Summer is one of the best times for me to catch up on my learning, so this summer I’ve decided to go to camp! VAClassroom has opened its registration doors to their “Summer Skill Camp 2010″, which will begin on July 6th. Virtual Assistant Training – VAClassroom Summer Skill Camp 2010 Rating 3.00

2010 100

2010 Training Skills Social Media 100

Andrea Kalli

APRIL 15, 2010

Here in 2010, the potential for Virtual Assistants with current and cutting-edge Internet Marketing skills has never been better. 100 Coupon Code: IMST2010 Internet Marketing Specialist 2010 Training Program The course starts April 26 and seats are limited, so take advantage of this offer now. Well, things have not slowed down.

2010 100

2010 Training Social Media Microsoft Outlook 100

Make or Break Moments

JUNE 14, 2010

I hosted the local meet up in my community and eight people signed up. Tags: Linchpin Meet-ups , Linchpins , Polar Unlimited , Rise Partnerships , Seth Godin Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. Talk about a make or break moment.

UPS 100

UPS Customer Service 2009 2008 100

Andrea Kalli

MAY 15, 2010

By AndreaKalli Every once in awhile we all get the urge to freshen things up on our sites. Why not start by giving your social buttons a facelift? Time to Jazz Up Your Website Social Buttons? Cool and Funky. Plain and shiny Web 2.0. Want To Link To This Article? Feel free to grab the code below. Rating 3.00

UPS 100

UPS Social Media Facebook Twitter 100

Make or Break Moments

AUGUST 18, 2010

and I decided it would be fun to have a meet up with other bloggers in the area. Mocha Joe’s Coffee Shop (formerly Arabica Coffee) has graciously hosted our meets up without a fee or fuss. Great meeting to learn about new sites, new social media techniques. The one constant? The location. Norma said, I agree!

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

APRIL 15, 2010

Join a Group Posted by Deborah Chaddock Brown on April 15, 2010 under Connecting Moments , social media | Be the First to Comment If I were a betting woman I would say that you have joined LinkedIn. He challenged us to grow. “Hit 100 members and we’ll meet up.&#

Customer Service 100

Customer Service Social Media 2009 2010 100

Make or Break Moments

APRIL 19, 2010

Want to set your blog up to be downloaded on Kindle? Tags: blog subscriptions , Kindle , make or break moments Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. Reading your favorite blogs on Kindle? Visit, Kindle: Make or Break Moments to subscribe.

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

MARCH 21, 2010

This section is about working at the coalface of social media. Is this earned media? How important is brand in the social media space? Influence Much is made of influence, but what does “influence&# mean in social media? Getting to work They say that the best approach to social media is dive in.

Social Media 100

Social Media 2009 Customer Service 2010 100

Make or Break Moments

JANUARY 29, 2010

I should be wrapping things up – preparing for a girly weekend with my middle schooler, but no. I am presenting a series of four workshops on Social Media scheduled to begin February 10 and follow for three additional Wednesdays. Sign up for my class and get charged an unexplainable shipping and handling fee of $19.80.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

MAY 7, 2010

Fast forward to today and the abstract experiment is now a concrete treatise on the state of social media and marketing best practices as a whole.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

JUNE 4, 2010

Social media has taken over the web. I set up a Wordpress.com blog and with the exception of the $9.95 Tags: create a landing page , Deborah Chaddock Brown , Name Cheap , own your brand Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. What did you find?

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

JANUARY 29, 2010

If we find out something new and exciting – we should keep it a secret so that we have a leg up on our competition. Yet isn’t there some value in sharing what we’ve learned so that we can all become better in business, better using social media, better with our customer relationships?

Learning 100

Learning Customer Service 2009 Social Media 100

Make or Break Moments

JANUARY 12, 2010

In the first episode an executive from Waste Management works on the front line, picking up trash, cleaning toilets and may even end up getting fired! The premise is a series of high level bosses donning their regular duds and rubbing elbows with front line employees.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

JANUARY 21, 2010

Or maybe your start-up story is ordinary, but how you came to focus on a particular product or service is unique. Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. You can’t make eye contact. You have a unique story as well.

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

MAY 4, 2010

I was there with 17 others from Norma Rist’s Rist List group of women-business owners (8 of us pictured above) and so we split up and attended different sessions than came together at lunch and dinner to share what we’d learned. My session was called Create a Customer-Focused Social Media Strategy.

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

MARCH 9, 2010

Tags: BusinessWeek , customer first , customer focused , USAA Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2010 2009 Attire 100

Make or Break Moments

JULY 1, 2010

I learned a great deal from her regarding social media marketing, organizing my time better and walked away with a lot of tools. June 20, 2010 Sheila Clover English , Social Network Committee Chair , International Thriller Writer’s Organization I didn’t know Sheila. She is engaging and fun as well!”

Customer Service 100

Customer Service 2009 Social Media 2008 100

Make or Break Moments

JANUARY 11, 2010

No, but it is all of those little details that add up when the customer thinks back on how the experience MADE THEM FEEL. Tags: build relationships , garner trust , how customers feel , Maya Angelou , Oprah Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2010 2008 100

Make or Break Moments

AUGUST 9, 2010

We didn’t grow up together. Tags: Bekah Facemire , building customer relationships , Drug Mart Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. Our kids weren’t in soccer together. We didn’t work at the same place.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

MARCH 17, 2010

Posted by Deborah Chaddock Brown on March 17, 2010 under Communication , Employee Moments , Listening | Be the First to Comment I am always focused on the customer and our relationship with them but the other key component to successfully building a reputationfor putting customers first is how your employees feel about the whole thing. .&#

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

APRIL 11, 2010

Posted by Deborah Chaddock Brown on April 11, 2010 under Customer Moments | Be the First to Comment I love the phrase Put Customers First. Crack me up. Another employee came up and heard our discussion. Of course in my own little world I was sure that I coined the phrase. So I asked him – how long as that been the slogan?

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

JULY 27, 2010

This past week I asked the question – how do you say thank you without using the words and Patrick Hazlewood had an awesome answer: Although every interaction with the customer is part of the “sale&# or “sale process,&# including post-sale follow-ups or customer service responsiveness, not everything must be a sales pitch.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

FEBRUARY 10, 2010

He offers up: Amazingserviceguy By Kevin Stirz Business Is Personal By Mark Riffey Customers Rock! (And I agree, Church of the Customer is a great add to the list!) Regards, Kelly Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2008 2010 100

Productivityist

JULY 10, 2019

In 2010, the business community hadn’t even heard of YouTube and the opportunity to reach a marketplace through social media. Before long, many of these companies were asking for help with websites, social media, and lead generation. On scheduling using a calendar and time management (37:11).

Social Media 50

Social Media Calendars Purchasing 2010 50

Make or Break Moments

JUNE 4, 2010

On June 14, 2010 at 8pm est – Linchpins around the globe will unite to share, network, connect and collaborate. The guys who just plod around the office corridors, just turning up for their paycheck… Well, those guys don’t have a prayer, poor things. All inspired by Seth Godin. Just like yours does.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

MARCH 15, 2010

Just like the One Minute Manager and Who Moved My Cheese , the book is set up in a story format to share the great insights of the author. ’s new book Peaks and Valleys. ’s new book Peaks and Valleys. ’s new book Peaks and Valleys.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

FEBRUARY 8, 2010

With Real Time Reviews a number one trend for 2010, you need to be ready to respond to online comments and concerns from customers. Earlier today I posted a follow-up article on the situation – [link]. Accelerators that stick and brakes that don’t work. .&# Do you have a crisis management plan for your organization?

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JULY 9, 2010

Big main frame machines that took up an entire room in a company, cost millions of dollars and required special cooling so they didn’t over heat. Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. is celebrating their 35th year in business.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

MARCH 22, 2010

Posted by Deborah Chaddock Brown on March 22, 2010 under Customer Moments , Expectations , Resolving Conflict | Be the First to Comment “Experience is what you get when you didn’t get what you wanted.&# If I mess up and don’t deliver as promised – do I at least make sure the resolution is a good experience?

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JANUARY 4, 2010

Two enthusiastic thumbs up. Tags: Advertising Age , customer-focused message , easy to understand , listening Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. Scandal, fear, anger, and a general loss of confidence from consumers have made banking a challenging field.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JULY 13, 2010

How do you pick up the conversation from there? Tags: Alan Alda , building customer relationships , just say yes Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. A favorite customer of mine called last week and asked if we could meet for an hour. Why not be that person?

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

MARCH 17, 2010

It started with a bad experience and when he called to complain and went up the chain of command he had his first encounter with John Fleming. He cracked up laughing and called to share the ironic experience with his new best friend the GM. He used that free night in Chicago; the room spectacular – the bathtub – dirty.

Customer Service 100

Customer Service 2009 2008 2010 100

Andrea Kalli

SEPTEMBER 2, 2010

I hadn’t even been keeping a close eye on the progress until May 2010. Often, business owners find themselves so caught up in their paperwork or their day-to-day operations that they forget about… Continue reading the rest of this article. By AndreaKalli Just wanted to share my latest joy with you.

Social Media 100

Social Media Microsoft Outlook 2010 Training 100

Andrea Kalli

SEPTEMBER 2, 2010

I hadn’t even been keeping a close eye on the progress until May 2010. Often, business owners find themselves so caught up in their paperwork or their day-to-day operations that they forget about… Continue reading the rest of this article. By AndreaKalli Just wanted to share my latest joy with you.

Social Media 100

Social Media Microsoft Outlook 2010 Training 100

Make or Break Moments

JANUARY 16, 2010

I wanted to go to watch them last night but something came up. DCB Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. I have to be honest, I don’t go for the food. Did not know you were a Reunion Band fan. Dan Deborah Chaddock Brown said, LOVE the band.

Customer Service 100

Customer Service 2009 2008 2010 100