2010 Books Customer Service Finance 
The Small Business Blog
MARCH 23, 2010
Copyright © 1994-2010 Winweb® · All rights reserved. Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? So, listen to them.
The Small Business Blog
NOVEMBER 16, 2009
Copyright © 1994-2010 Winweb® · All rights reserved. Worsening Access To Finance For UK Small Business by Stefan Töpfer on Nov 16, 2009 Following on from my interview on CNBC, I came under fire with some criticism for suggesting the banks and the government is failing small business with access to affordable finance.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
The Small Business Blog
MARCH 24, 2010
Copyright © 1994-2010 Winweb® · All rights reserved. Budget 2010 – The Saviour for Small Businesses? by Stefan Töpfer on Mar 24, 2010 Today, Alistair Darling revealed the budget for the coming year. Richard Frank Said on March 29th, 2010 at 5:30 am Good customer service will go a long way.
Make or Break Moments
JANUARY 4, 2010
In a recent article in Advertising Age entitled Banks Turn Message Back to What Consumers Want , reporter Beth Snyder Bulik spotlights the fact that banks are listening the consumers and changing their message to one that includes the answer to ‘how can you help me manage my finances?&#
Make or Break Moments
JULY 16, 2010
Do your potential customers become dollar signs or lines on your P&L as you think through your finances? You have financial obligations and if you could get just one more customer before the end of the month you’d hit your break even. Have you ever been in sales? Will you make your quota?
The Small Business Blog
NOVEMBER 2, 2007
Copyright © 1994-2010 Winweb® · All rights reserved. John’s book is full of those moments, when he talks about &# A Solution to THE Small Business Problem “, marketing. His book fills any bootstrappers heart with joy as he takes you step-by-step to developing your own marketing plan.
The Small Business Blog
JULY 27, 2006
Copyright © 1994-2010 Winweb® · All rights reserved. You need to look on your books as your very own window on the health and well being of your business. So, now you know why you need to keep books, but how do you go about it. Keeping your books can be very time consuming, don’t under estimate this.
Expert insights. Personalized for you.
100 
Let's personalize your content