Make or Break Moments

JANUARY 1, 2010

This year Chris has selected Eco-systems, Owners and Kings to focus on for 2010. I am still working on my three words for 2010 but my first word is NARROW. If customer communication or social media is on your list, I hope you’ll give me a call. And I was successful! If you can remember it, you will do it.

2010 100

2010 2009 Customer Service 2008 100

Andrea Kalli

MAY 28, 2010

With such a wide divide in opinion, it is important that you base your social media spending (of time, of course) on campaigns that actually work. But how can you test your social media campaign for effectiveness? Social media is not a great platform for the traditional “buy now!&#

Social Media 100

Social Media Promotion Facebook Microsoft Outlook 100

Andrea Kalli

MAY 28, 2010

With such a wide divide in opinion, it is important that you base your social media spending (of time, of course) on campaigns that actually work. But how can you test your social media campaign for effectiveness? Social media is not a great platform for the traditional “buy now!&#

Social Media 100

Social Media Promotion Facebook Microsoft Outlook 100

Andrea Kalli

MARCH 25, 2010

Now, thanks to social media, it is something that can really happen for small, efficient, and ultra-effective internet businesses. Today, businesses can take less advice from promotion-packed business books and a lot more from historic strategy. For years, the idea of the ambitious upstart was limited to the realms of fiction.

Social Media 100

Social Media Microsoft Outlook 2010 Twitter 100

Make or Break Moments

JANUARY 5, 2010

With Real Time Reviews a number one trend for 2010, you need to be ready to respond to online comments and concerns from [.] Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. What will they say?

2010 100

2010 Customer Service 2009 2008 100

Andrea Kalli

SEPTEMBER 16, 2010

Over the course of just three years, once powerful newspapers were reduced to specks on their former image, and social media services took over as the most frequent and powerful platform for internet users to find out just what was going on. Social media attracts strong opinions, some politically charged and others personal.

Social Media 100

Social Media 2004 Microsoft Outlook Twitter 100

Make or Break Moments

APRIL 20, 2010

This time the focus is on Social Media. One of the authors, Rick Liebling Global Director, Client Management, for Taylor and author of the Periodic Table of Social Media Elements , graciously invited each of the over 170 contributors to share a little about their chapter in the upcoming book. You should.

Social Media 100

Social Media Customer Service 2010 2009 100

Andrea Kalli

APRIL 15, 2010

Here in 2010, the potential for Virtual Assistants with current and cutting-edge Internet Marketing skills has never been better. 100 Coupon Code: IMST2010 Internet Marketing Specialist 2010 Training Program The course starts April 26 and seats are limited, so take advantage of this offer now. Well, things have not slowed down.

2010 100

2010 Training Social Media Microsoft Outlook 100

Andrea Kalli

JUNE 17, 2010

VAClassroom has opened its registration doors to their “Summer Skill Camp 2010″, which will begin on July 6th. Check out what will be covered: Success Strategies for Crafting and Delivering a Winning Social Media Presentation for Your Clients and Community. Right now they’re offering some super discounts, too.

2010 100

2010 Training Skills Social Media 100

Andrea Kalli

JUNE 17, 2010

VAClassroom has opened its registration doors to their “Summer Skill Camp 2010″, which will begin on July 6th. Check out what will be covered: Success Strategies for Crafting and Delivering a Winning Social Media Presentation for Your Clients and Community. Right now they’re offering some super discounts, too.

2010 100

2010 Training Skills Social Media 100

Andrea Kalli

APRIL 15, 2010

Here in 2010, the potential for Virtual Assistants with current and cutting-edge Internet Marketing skills has never been better. 100 Coupon Code: IMST2010 Internet Marketing Specialist 2010 Training Program The course starts April 26 and seats are limited, so take advantage of this offer now. Well, things have not slowed down.

2010 100

2010 Training Social Media Microsoft Outlook 100

Andrea Kalli

MARCH 9, 2010

Below are some ideas for earning money from products and services other than print books. Ebooks The easiest way to create an ebook is to convert your printed book to a PDF document. Book formats on Smashwords include PDF documents and formats that can be read by ebook readers and devices like Kindle, Sony Reader, iPod, and Palm.

Social Media 100

Social Media Promotion PDF Microsoft Outlook 100

Andrea Kalli

MARCH 9, 2010

Below are some ideas for earning money from products and services other than print books. Ebooks The easiest way to create an ebook is to convert your printed book to a PDF document. Book formats on Smashwords include PDF documents and formats that can be read by ebook readers and devices like Kindle, Sony Reader, iPod, and Palm.

Social Media 100

Social Media Promotion PDF Microsoft Outlook 100

Make or Break Moments

MAY 7, 2010

Yours truly has a chapter in this book as well as in the Age of Conversation 2. Fast forward to today and the abstract experiment is now a concrete treatise on the state of social media and marketing best practices as a whole. Read all about it and then order your copy.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

JUNE 2, 2010

Posted by Deborah Chaddock Brown on June 2, 2010 under Listening , Missed Moments , social media | Be the First to Comment Just saw this link on a tweet The Biggest Shift Since the Industrial Revolution. Scroll down the Advance Search page and click the sad face and/or the “?&#

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

AUGUST 18, 2010

Great meeting to learn about new sites, new social media techniques. Norma Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. Norma said, I agree!

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

APRIL 19, 2010

Tags: blog subscriptions , Kindle , make or break moments Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

MARCH 21, 2010

The book is currently at the publisher and is expected to hit the book stores (print and Kindle/iPad versions) in April! The book is currently at the publisher and is expected to hit the book stores (print and Kindle/iPad versions) in April! This section is about working at the coalface of social media.

Social Media 100

Social Media 2009 Customer Service 2010 100

Andrea Kalli

FEBRUARY 26, 2010

Popularity (the number of books already sold on Amazon) and how well the book matches the keywords are major factors in determining the results of keyword searches. The more books you sell on Amazon, the more books you will sell in the future, because your book will appear higher in the search results.

Social Media 100

Social Media Promotion Microsoft Outlook Twitter 100

Make or Break Moments

JULY 20, 2010

The book is divided into ten categories: Greeting Customer-Focused Involve Associates Involve Customers Make it Easy Make it Right Offer Value Phone Conversations Say Thanks Be Visible Each section offers quick and easy-to-implement suggestions for ways to put customers first in your business. So how do you start?

Customer Service 100

Customer Service 2009 2010 2008 100

Make or Break Moments

APRIL 14, 2010

Yours truly will be presenting a workshop on Creating an Effective Marketing Strategy using Social Media. This regional economic development trade summit is the brain child of Rita Singh from Miraj International. For more information visit SA-consulting group. Here is a PDF of the marketing materials for the conference.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

APRIL 15, 2010

Join a Group Posted by Deborah Chaddock Brown on April 15, 2010 under Connecting Moments , social media | Be the First to Comment If I were a betting woman I would say that you have joined LinkedIn.

Customer Service 100

Customer Service Social Media 2009 2010 100

Make or Break Moments

JULY 16, 2010

Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. I am thrilled! Thank you so much for this recognition. You can read more info about this circulating scam at the following sites: [link] [link] [link] [link] Deborah Chaddock Brown said, Thanks Caitlin for your dose of reality.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

AUGUST 3, 2010

Posted by Deborah Chaddock Brown on August 3, 2010 under Customer Moments | Be the First to Comment This weekend Scott Ginsberg started the sentence and asked readers to finish: CUSTOMERS ARE… Scott Ginsberg Customers are _ Michele Messina Long are an opportunity to be of service.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JUNE 14, 2010

To talk about Seth’s book Linchpins and what it means to make yourself an artist in your field and consequently indispensible. Dan Wrona of Rise Partnerships had read the book and I cheated and listened to a recap at Polar Unlimited. The purpose? Two of us made the trek and I’m so glad we did. What is a Linchpin?

UPS 100

UPS Customer Service 2009 2008 100

Make or Break Moments

MARCH 13, 2010

Check out this great tool KnowEm which lists 350 social media sites. Tags: consistent name , customers find you , KnowEm Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. I recently learned a lesson from a group of young boys who had developed a band. .&#

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

MAY 26, 2010

Right now I’m getting ready to advertise the fact that I’m teaching the second set of classes on social media. Unlike most classes that are webinars – my series is in person, hands on, get down and dirty with social media so you leave with a clearer understanding and a focused strategy.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

MARCH 22, 2010

Posted by Deborah Chaddock Brown on March 22, 2010 under Customer Moments , Expectations , Resolving Conflict | Be the First to Comment “Experience is what you get when you didn’t get what you wanted.&# That quote comes from Randy Pausch and his book The Last Lecture. This quote comes from the lesson Be the First Penquin.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JUNE 4, 2010

Social media has taken over the web. Tags: create a landing page , Deborah Chaddock Brown , Name Cheap , own your brand Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. What did you find? Did you also find a reference to a site that links directly to your name?

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

JANUARY 29, 2010

Yet isn’t there some value in sharing what we’ve learned so that we can all become better in business, better using social media, better with our customer relationships? If we find out something new and exciting – we should keep it a secret so that we have a leg up on our competition. Are you local?

Learning 100

Learning Customer Service 2009 Social Media 100

Make or Break Moments

JUNE 4, 2010

On June 14, 2010 at 8pm est – Linchpins around the globe will unite to share, network, connect and collaborate. Ever since his book Tribes came out and he invited the hale and hearty to purchase his book sight unseen two months before publication and join his TRIIIBES ning and band together – I have been a fan.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

MARCH 15, 2010

’s new book Peaks and Valleys. ’s new book Peaks and Valleys. ’s new book Peaks and Valleys. ’s new book Peaks and Valleys. Just like the One Minute Manager and Who Moved My Cheese , the book is set up in a story format to share the great insights of the author.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JANUARY 12, 2010

Tags: CBC , Entertainment Weekly , new shows for 2010 , reality television , Undercover Boss , Waste Management Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

JUNE 16, 2010

Tags: being right , keep customers happy , Perceptions Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JANUARY 21, 2010

Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. You can’t make eye contact. You can’t ask questions and if you could – you certainly wouldn’t be able to hear the answers.

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

JANUARY 5, 2010

Tags: active listening , customers needs , individual customer , irate customers Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2010 2008 100

Make or Break Moments

AUGUST 13, 2010

SUBSCRIBE home Bio Products Speaker for Hire Speaking Calendar Testimonials Monthly e-News Blogroll AllBusiness Customer Service Articles Alltop Customer Service AllWrite Ink Articles by DCB Church of the Customer Customer Care Institute Customer Experience Crossroads Customer Service Articles Customer Service Point Marketing 4 Business Open Forum (..)

Customer Service 100

Customer Service 2009 2008 2010 100