Thinking Outside the Job Description Box
Professional Assistant Blog
MARCH 20, 2008
Administrative assistants are highly skilled in many areas and sometimes we take it for granted, not recognizing where we could go with our skills.
2009 Medical Phones Postal Service 
Happy New Year! Now don't forget to put the correct year on your.
Laughing all the Way to Work
JANUARY 1, 2009
© Copyright Patricia Robb 2010 1 January, 2009 Happy New Year! As we head into the New Year it will be easy to forget and put 2008 instead of 2009. All the best in 2009. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service?
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Professional Assistant Blog
FEBRUARY 20, 2008
The Howard Hughes Medical Institute (HHMI) report that, “some 10 million American men – fully 7 percent of the male population – either cannot distinguish red from green, or see red and green differently from most people. Sometimes a better way to communicate would be picking up the phone or meeting someone face to face.
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Now that is dedication.Executive Assistant donates kidney to her.
Laughing all the Way to Work
DECEMBER 28, 2009
© Copyright Patricia Robb 2010 28 December, 2009 Now that is dedication.Executive Assistant donates kidney to her boss My assistant sent me a link to a story about an Executive Assistant in British Columbia, Canada, who gave the gift of life by donating a kidney to her boss. December 29, 2009 Helene Sinclairsaid. 23, 1 p.m. .
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Warning! Warning! Incoming text message.
Laughing all the Way to Work
AUGUST 15, 2009
.© Copyright Patricia Robb 2010 16 August, 2009 Warning! Sometimes I wish I had something to warn me when I am with someone with a cell phone so I can know that we are going to be interrupted. I find it frustrating when people either text while in a conversation or are constantly taking phone calls. Incoming text message.
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Will Google ever stop amazing me? Introducing Goog/411
Laughing all the Way to Work
MAY 10, 2009
© Copyright Patricia Robb 2010 10 May, 2009 Will Google ever stop amazing me? Of course before I recommend anything I try it out so I picked up the phone and it asked me what I was looking for and what city and province. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne.
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New Hire Overload
Laughing all the Way to Work
APRIL 27, 2009
© Copyright Patricia Robb 2010 27 April, 2009 New Hire Overload I remember starting a new job at a law firm and on my first day I was handed a 3-inch white binder and told to read it. Patty Buckner April 28, 2009 Anonymoussaid. May 04, 2009 Peachon said. I basically know how to answer the phones and take messages.
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I look like that!!
Laughing all the Way to Work
JULY 20, 2009
© Copyright Patricia Robb 2010 20 July, 2009 I look like that!! Helene Sinclair July 21, 2009 Anonymoussaid. July 21, 2009 Patricia Robb said. Thanks, Patricia July 21, 2009 Danielle McGawsaid. July 23, 2009 Patricia Robb said. Lets enjoy our day together.© I cant believe I look and act like that.
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Laughing All the Way to Work: A Survival Blog for Today's.
Laughing all the Way to Work
FEBRUARY 22, 2009
© Copyright Patricia Robb 2010 22 February, 2009 Protocol for addressing Canadian and foreign dignitaries A reader asked if I would post on the proper protocol to address Canadian dignitaries such as the Prime Minister or other Ministers in the government. February 23, 2009 Patricia Robb said. Lets enjoy our day together.©
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100 April 22nd - Administrative Professionals' Day
Laughing all the Way to Work
APRIL 8, 2009
© Copyright Patricia Robb 2010 8 April, 2009 April 22nd - Administrative Professionals Day It often amazes me that a day is set aside for our profession. April 09, 2009 Patricia Robb said. Patricia April 10, 2009 Foley-In-Charge said. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne.
That's not my job!
Laughing all the Way to Work
FEBRUARY 21, 2009
© Copyright Patricia Robb 2010 21 February, 2009 Thats not my job! February 22, 2009 Patricia Robb said. February 22, 2009 Patricia Robb said. February 22, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Lets enjoy our day together.© 411 Look Up 411.ca
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Just a secretary.
Laughing all the Way to Work
FEBRUARY 14, 2009
© Copyright Patricia Robb 2010 14 February, 2009 Just a secretary. February 18, 2009 Zelma De Souzasaid. Zelma De Souza Abu Dhabi United Arab Emirates February 25, 2009 Patricia Robb said. February 25, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept.
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Go with your gut feeling!
Laughing all the Way to Work
MAY 31, 2009
© Copyright Patricia Robb 2010 31 May, 2009 Go with your gut feeling! I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne. 411 Look Up 411.ca
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Meetings Plus: Taking them offline
Laughing all the Way to Work
DECEMBER 19, 2009
© Copyright Patricia Robb 2010 19 December, 2009 Meetings Plus: Taking them offline I organize a lot of meetings in a day, week, month; heck, even into next year. If the meeting is internal, I send a meeting request, but for external meetings I tend to just confirm with them the meeting details by phone or e-mail. 411 Look Up 411.ca
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Happy Administrative Professionals' Day!
Laughing all the Way to Work
APRIL 22, 2009
© Copyright Patricia Robb 2010 22 April, 2009 Happy Administrative Professionals Day! I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne.
Monty Python Officeland
Laughing all the Way to Work
JULY 29, 2009
© Copyright Patricia Robb 2010 29 July, 2009 Monty Python Officeland One of my former bosses said working with me was like being in a Monty Python movie. July 30, 2009 Patricia Robb said. July 31, 2009 Hélène Sinclairsaid. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne.
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100 How to get Office fat fast.
Laughing all the Way to Work
MARCH 21, 2009
© Copyright Patricia Robb 2010 21 March, 2009 How to get Office fat fast. March 24, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne. Lets enjoy our day together.©
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Different spellings: British, Canadian and American
Laughing all the Way to Work
FEBRUARY 27, 2009
© Copyright Patricia Robb 2010 27 February, 2009 Different spellings: British, Canadian and American I was proofing a document the other day, but since Ive been reading documents from the United States and Canada, I couldnt remember if behaviorial was the American or the Canadian spelling. . Lets enjoy our day together.©
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100 The Advertising Game
Laughing all the Way to Work
SEPTEMBER 20, 2009
© Copyright Patricia Robb 2010 20 September, 2009 The Advertising Game Advertising is effective thats for sure. Telemarketing is my number one annoyance in advertising and as soon as I answer the phone and get that few seconds of dead air, that is my queue to hang up. September 21, 2009 Patricia Robb said. Oh, I agree.
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100 Is it that time of the year already?
Laughing all the Way to Work
JANUARY 13, 2009
© Copyright Patricia Robb 2010 13 January, 2009 Is it that time of the year already? Thanks for the help Maura January 13, 2009 Patricia Robb said. The last online course I took was under $70 and was interactive using both the computer and a speaker phone for audio. January 13, 2009 Anonymoussaid. 411 Look Up 411.ca
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Housecleaning in Word 2007: Customizing your Dictionary
Laughing all the Way to Work
JANUARY 31, 2009
© Copyright Patricia Robb 2010 31 January, 2009 Housecleaning in Word 2007: Customizing your Dictionary Something you should do every once in awhile is to clean up your dictionary in Word. February 03, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 411 Look Up 411.ca
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When you suspect a co-worker has a substance abuse problem.
Laughing all the Way to Work
OCTOBER 6, 2009
© Copyright Patricia Robb 2010 6 October, 2009 When you suspect a co-worker has a substance abuse problem. October 10, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne.
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A twelve step program to survive as an Admin
Laughing all the Way to Work
OCTOBER 31, 2009
© Copyright Patricia Robb 2010 31 October, 2009 A twelve step program to survive as an Admin My grandson has started walking. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? Lets enjoy our day together.© 411 Look Up 411.ca
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PS I Love You
Laughing all the Way to Work
JANUARY 3, 2009
© Copyright Patricia Robb 2010 3 January, 2009 P.S. I Love You Is the P.S. passé? If you want your thoughts to be read, they really need to go into the body of the e-mail January 03, 2009 Patriciasaid. January 03, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept.
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We live in an Acronym Happy World.
Laughing all the Way to Work
SEPTEMBER 7, 2009
© Copyright Patricia Robb 2010 7 September, 2009 We live in an Acronym Happy World. October 02, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne. Acronyms are annoying.
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Do you like what you do?
Laughing all the Way to Work
DECEMBER 5, 2009
© Copyright Patricia Robb 2010 5 December, 2009 Do you like what you do? I have a network of assistants that I call friends, although some are just phone colleagues, but we help each other. ▼ 2009 (58) ▼ December (5) Office Confidential: Just for fun to start your Ne. Lets enjoy our day together.©
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Training On-line
Laughing all the Way to Work
JANUARY 19, 2009
© Copyright Patricia Robb 2010 19 January, 2009 Training On-line Recently someone asked me a question about training on-line so I thought I would share the answer in a post. The last online course I took was under $70 and was interactive using both the computer and a speaker phone for audio. Lets enjoy our day together.©
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100 Welcome to Canada, Mr. President.
Laughing all the Way to Work
FEBRUARY 19, 2009
© Copyright Patricia Robb 2010 19 February, 2009 Welcome to Canada, Mr. President. February 22, 2009 Patricia Robb said. link] February 22, 2009 busymomof4said. February 24, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Lets enjoy our day together.©
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Atlanta, Georgia: The City that Smiles
Laughing all the Way to Work
SEPTEMBER 18, 2009
© Copyright Patricia Robb 2010 18 September, 2009 Atlanta, Georgia: The City that Smiles I recently arrived in Atlanta, Georgia to attend OfficeArrow s Lift Summit on Social Media. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service?
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100 That is not in my job description.
Laughing all the Way to Work
OCTOBER 11, 2009
© Copyright Patricia Robb 2010 11 October, 2009 That is not in my job description. jackal [link] October 12, 2009 Anonymoussaid. Thank you, October 14, 2009 Foley-In-Charge said. October 15, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Very educative!!
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Preparing your boss for meetings away from the office or at home
Laughing all the Way to Work
NOVEMBER 8, 2009
© Copyright Patricia Robb 2010 8 November, 2009 Preparing your boss for meetings away from the office or at home I had a good tip from my boss that I have used to help me prepare him for meetings whether they are away or at home. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne.
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Laughing All the Way to Work: A Survival Blog for Today's.
Laughing all the Way to Work
AUGUST 22, 2009
© Copyright Patricia Robb 2010 23 August, 2009 Nice ways to say, "Hurry up!" I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne.
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Laughing all the Way to Work
JANUARY 10, 2010
I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? ► 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne. . ▼ January (5) Taking the time to acknowledge someone and say tha. 411 Look Up 411.ca
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We did it Canada!
Laughing all the Way to Work
FEBRUARY 28, 2010
CountryCode.org is a comprehensive guide to make phone calls from anywhere to any country in the world. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? ► January (5) Taking the time to acknowledge someone and say tha.
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100 A funny thing happened on the way to the office.
Laughing all the Way to Work
JUNE 27, 2009
© Copyright Patricia Robb 2010 27 June, 2009 A funny thing happened on the way to the office. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne.
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Colour Coding Works.
Laughing all the Way to Work
JUNE 23, 2009
© Copyright Patricia Robb 2010 23 June, 2009 Colour Coding Works. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne. 411 Look Up 411.ca
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Frustration Busters!
Laughing all the Way to Work
JULY 26, 2009
© Copyright Patricia Robb 2010 26 July, 2009 Frustration Busters! July 30, 2009 Anonymoussaid. July 31, 2009 Patricia Robb said. July 31, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Lets enjoy our day together.© Hi Jennifer. 5, 2010 at 12 p.m.
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100 Some People see Roadblocks -- Others see Hurdles.
Laughing all the Way to Work
JANUARY 24, 2009
© Copyright Patricia Robb 2010 24 January, 2009 Some People see Roadblocks -- Others see Hurdles. If it is with an outside contact, a phone call apologizing for your error and being open to whatever steps you need to take to make it right will go a long way to fixing it. Patty Buckner, North Bay January 26, 2009 Anonymoussaid.
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When your voicemail goes awry.
Laughing all the Way to Work
FEBRUARY 7, 2010
They said it works with most phone services. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? ► 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne. 411 Look Up 411.ca
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Building Relationships one Assistant at a Time
Laughing all the Way to Work
MAY 9, 2010
I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. Knowing assistants and having a working relationship with them is very important and can make the difference when you need to set up a meeting or if your boss needs to have a quick phone call with their boss. 411 Look Up 411.ca
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Meeting preparation.
Laughing all the Way to Work
JUNE 14, 2009
© Copyright Patricia Robb 2010 14 June, 2009 Meeting preparation. June 16, 2009 Ericasaid. June 17, 2009 Patricia Robb said. Patricia June 17, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Lets enjoy our day together.© This is a great post.
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Laughing all the Way to Work
MAY 1, 2009
© Copyright Patricia Robb 2010 1 May, 2009 When taking initiative isnt the best thing. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne.
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100 When working isn't fun: Ho hum, ho hum, it's off to work I go.
Laughing all the Way to Work
MARCH 29, 2009
© Copyright Patricia Robb 2010 30 March, 2009 When working isnt fun: Ho hum, ho hum, its off to work I go. April 02, 2009 Patricia Robb said. Patricia April 02, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Lets enjoy our day together.© 411 Look Up 411.ca
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Laughing all the Way to Work
JULY 16, 2010
Check: Are phone calls planned? For each one, write down what you hope to accomplish with the phone call to help you stay focused. It automatically updates when I use an office product, and I can manually enter stop/start times for phone calls, meetings, face to faces, etc. Doing too many things can actually waste time.
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