LEADERASSISTANT.COM

APRIL 16, 2023

Kathleen served as an adjunct faculty member at the McCallum Graduate School at Bentley University from 2009 to 2019 where she taught the Psychology of Financial Planning in the CFP program. Her work has been featured in The New York Times, The Wall Street Journal, PBS NewsHour, Money Magazine, TODAY Money, Forbes, and CNBC.

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Negotiating 2019 Restaurants International 52

Make or Break Moments

MAY 26, 2010

But today I learned something new (along with meeting some interesting people) and I love spending time when I learn something new. But today I learned something new (along with meeting some interesting people) and I love spending time when I learn something new. It is called the Elevator Pitch Builder.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

JUNE 4, 2010

On June 14, 2010 at 8pm est – Linchpins around the globe will unite to share, network, connect and collaborate. Sharing our passion for what we do is a great way to learn new ways to make the customer experience better, to market ourselves better, to learn from each other to be more effective.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

MAY 6, 2010

Women business professional from several surrounding states came to network and connect and attend a series of over 40 break out sessions. Several women business owners have gathered to form an LLC for the purpose of collaborating their efforts and offering more to their customers. SINGH said, Hi Deborah This is beautiful.

Collaborate 100

Collaborate Customer Service 2009 2008 100

Make or Break Moments

APRIL 15, 2010

As the news hit that we were in for tough economic times I asked the question “will the economy have an impact on the dollars you spend for customer service training?&# Groups are a great way to make connections, show off your expertise and learn from industry leaders.

Customer Service 100

Customer Service Social Media 2009 2010 100

Make or Break Moments

FEBRUARY 2, 2010

Blogging – sharing my thoughts about customer service and learning from others about topics I’m interested in. Plus, you can listen to comments from your customers the instant they have something to say. It’s just so simple to connect with customers! The Global Conversation. Sharing of pics, videos and fun stuff.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

JULY 1, 2010

I learned a great deal from her regarding social media marketing, organizing my time better and walked away with a lot of tools. June 20, 2010 Sheila Clover English , Social Network Committee Chair , International Thriller Writer’s Organization I didn’t know Sheila. She is engaging and fun as well!”

Customer Service 100

Customer Service 2009 Social Media 2008 100

The Small Business Blog

AUGUST 8, 2010

Build your own network! They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them. Starting a Small Business?

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The Small Business Blog

FEBRUARY 2, 2009

Build your own network! by Stefan Töpfer on Feb 02, 2009 Much has been made in the last few days about the problems surrounding Sage Live , the online accounting software service for small business from Sage Group PLC (LSE:SGE). Many a time these problems were outside our own network and control. — ST.

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The Small Business Blog

MAY 18, 2010

Build your own network! by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided.

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The Small Business Blog

MAY 13, 2010

Build your own network! It is difficult to say but in small business we can learn a lot abut the importance of public relations through this story. Nobody really learns anything real about business, only about life… VB, Stefan Issa Crea Said on May 15th, 2010 at 3:33 am Is this the same thing as personal branding?

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The Small Business Blog

JULY 13, 2010

Build your own network! It might take time, but you will learn a great deal about how to, and how not to, do things! Another vital action when starting a business is to network – you can begin to do this by using the power of the web to find relevant social media sites for your niche, and then branch in to face-to-face networking.

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The Small Business Blog

JUNE 20, 2010

Build your own network! Try to learn a bit about the industry that your prospective business customer works in so you don’t look out of your depth. It may seem obvious, but periodically asking a customer about how you or your service/product can help make their work-flow easier builds relationships.

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The Small Business Blog

MARCH 14, 2010

Build your own network! Learn everything you can about your competition, their products and how they advertise. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

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The Small Business Blog

JULY 20, 2010

Build your own network! Your business being online is about more that having a website though; having an online presence includes activities such as blogging, social networking and having active discussions with people within your arena. Online presence brings more traffic (eventually customers) to your business.

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The Small Business Blog

JANUARY 13, 2010

Build your own network! Although he never finished high school, Scudamore loves nothing more than learning. Within his business he has established what he calls a Mentor Board of Advisors, a group of people he turns to for advice and learning. Concentrate on your business, not your office. Digg Furl Netscape Yahoo!

Collaborate 100

Collaborate 2007 2010 2008 100

The Small Business Blog

FEBRUARY 21, 2010

Build your own network! Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments Customer Service Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping.

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The Small Business Blog

DECEMBER 20, 2009

Build your own network! Top 5 Tips on Making Big Changes by Stefan Töpfer on Dec 21, 2009 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. If you are no longer personally growing and learning in your role it can cause your business to stagnate. E-Mail me or follow me.

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The Small Business Blog

NOVEMBER 8, 2009

Build your own network! 5 tips for Sourcing Employee Training for Small Businesses by Stefan Töpfer on Nov 09, 2009 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Not only that, you have someone that is learning the latest and greatest tech practices. Thanks for the list!

Training 100

Training 2007 2008 2009 100

The Small Business Blog

JANUARY 31, 2010

Build your own network! Learn about how your company structure affects pay. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! What is Small Business Infrastructure?

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Stephanie LH Calahan

JULY 1, 2011

.  In simple terms, a CRM tool if used correctly, can help you manage all of the communication you have with your prospects, clients/customers, people you network with, service providers and more.    For example, say you met someone at a networking meeting a year ago and had a conversation with that person. 

Interviewing 100

Interviewing Google Docs Customer Service Networking 100

The Small Business Blog

MARCH 16, 2010

Build your own network! If an area such as accounting is your weakness, rather than wasting time learning the skill it may be more cost-effective and time efficient to outsource the service. Benefits of Online Software for Small Business. Concentrate on your business, not your office. How to be successful and eco-friendly.

2007 100

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The Small Business Blog

FEBRUARY 16, 2010

Build your own network! You might be surprised how much you can learn about your people and your business! when I was managing people I learned fast that setting an example got the most response and number 4 helped keep people fired up. Small Business Bootstrapping How to start your own small business with no or little money.

UPS 100

UPS 2007 2008 2006 100

The Small Business Blog

MAY 20, 2010

Build your own network! When you begin employing staff you need to quickly learn how to not only manage them, but also how to help them achieve their best. Allow your staff time to come to you with ideas or questions; you’ll learn a lot about your business and might even discover an avenue you’d never thought of taking.

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The Small Business Blog

MARCH 2, 2010

Build your own network! And don’t forget to network, network, network! Jp14 Said on March 5th, 2010 at 10:36 pm Another common thing is to keep learning. Making your small business carbon neutral. Effective Small Business Planning Strategy Planning your small business is the best way to avoid costly mistakes.

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The Small Business Blog

JANUARY 21, 2008

Build your own network! The fact that there are plenty of highly profitable companies, with for instance bad customer service, does not mean they are not loosing customers. Effective Small Business Planning Strategy Planning your small business is the best way to avoid costly mistakes. Thanks for your good points.

2008 100

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The Small Business Blog

JUNE 29, 2010

Build your own network! « Top 5 Serious Start-Up Mistakes Is Your Networking Fishy Enough? We work through a reseller network to deliver outsourced help desk and pc management services to small and mid sized businesses. You ask a question, I answer! Ask me your small business questions, I will answer them ASAP.

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The Small Business Blog

JULY 27, 2010

Build your own network! For example, if you learn about products that are doing well in other countries then you may be able to adapt them for sale here if no-one else is doing it. Benefits of Online Software for Small Business. Concentrate on your business, not your office. Community for small business outsourcing and cost control.

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The Small Business Blog

APRIL 27, 2010

Build your own network! I look forward to reading your pitches, and learning more about your small businesses! do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

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The Office Professionals Place

AUGUST 13, 2009

Thursday, August 13, 2009 Self Defense for Admins We are soldiers for the office. Take a course, if you already know the basics, go to the next tier and learn at the intermediate and expert levels. This will provide a wonderful support system, you will learn and improve skills, and have opportunities for leadership roles.

IAAP 100

IAAP Filing Administrative Professionals Skills 100

The Small Business Blog

FEBRUARY 2, 2008

Build your own network! Now you can learn what went wrong and understand your business better, it will force you to rethink and face facts. You will be amazed what you can learn about the financial dynamic in your small business within one hour, that is often all it takes to get started. E-Mail me or follow me.

2008 100

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The Small Business Blog

FEBRUARY 23, 2010

Build your own network! I came across one company from Canada which took SEO optimisation into their own hands and learned through experience and extensive testing a few proven ways to boost Google’s rankings of your website. E-Mail me or follow me. How to be successful and eco-friendly. Making your small business carbon neutral.

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The Small Business Blog

NOVEMBER 17, 2009

Build your own network! by Stefan Töpfer on Nov 17, 2009 On my blog I often talk about not spending money, bootstrapping and cash-flow planning. Stefan Töpfer Said on November 17th, 2009 at 10:41 pm Hi Deborah, you know what is even more weird, small business failing because of what the governments and banks did to them.

Suppliers 100

Suppliers 2009 2007 2008 100

The Small Business Blog

AUGUST 3, 2010

Build your own network! Life is about never giving up so if you must fail, fail fast, learn from it and move on… Lars Hilse Said on August 7th, 2010 at 2:52 am Yes and no… Yes, because there are some old school business people out there who believe that 9-5 is mandatory for success. Digg Furl Netscape Yahoo!

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The Small Business Blog

MARCH 30, 2010

Build your own network! Another tip I have is to learn to say ‘no’ Too many people especially in this economic downturn are too afraid to say no to tasks or turn down work if they are a freelancer. What is Small Business Infrastructure? How to be successful by focusing on your core business. Digg Furl Netscape Yahoo!

Management 100

Management 2007 2008 2009 100

The Small Business Blog

MARCH 20, 2008

Build your own network! What have I learned yesterday? Quality, customer service and a niche market, what could possibly go wrong. You ask a question, I answer! Ask me your small business questions, I will answer them ASAP. Outsourcing Options For Small Business Focus on your business, timeshare professionals.

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The Small Business Blog

APRIL 16, 2008

Build your own network! If you consider the skills potential of parents, if each parent would only contribute one hour on average per week to their learned professions. John Said on September 23rd, 2009 at 12:31 pm Yes I agree with you…both are equal and opportunity should also be equal divided. Woman are equal to man.

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