Loosely Speaking

NOVEMBER 16, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Please Mind Your Manners Monday, November 16, 2009 at 10:18 am // By: ktcosmos // Category: Business Strategies/Perspectives , Life of the Virtual Assistant Please bear with this veteran VA while she spouts off on some assaults on common courtesy she’s noted of late.

Restaurants 100

Restaurants 2004 2009 Home Office 100

Make or Break Moments

MAY 20, 2010

I met him afterward at The Precinct, a local nightclub/restaurant, and had the opportunity to spend a few minutes with him before he left me for someone more… but it was a high point in my life. Which weren’t as good as the seats I usually sat in behind home plate.

Customer Service 100

Customer Service 2009 2008 2010 100

Laughing all the Way to Work

JUNE 14, 2009

© Copyright Patricia Robb 2010 14 June, 2009 Meeting preparation. My favourite to-do list is a calendar timeline so I can see at a glance where I am at and what I need to do to get there. It is simply using an on-line calendar with space on each day to enter what needs to be done. June 16, 2009 Ericasaid. Choose New.

Agenda 100

Agenda Time Zones IAAP Calendars 100

Loosely Speaking

AUGUST 6, 2009

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2009 100

2009 Agenda Social Media Phones 100

Laughing all the Way to Work

JANUARY 1, 2009

© Copyright Patricia Robb 2010 1 January, 2009 Happy New Year! As we head into the New Year it will be easy to forget and put 2008 instead of 2009. All the best in 2009. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service?

Time Zones 100

Time Zones 2009 IAAP 2008 100

Laughing all the Way to Work

NOVEMBER 8, 2009

© Copyright Patricia Robb 2010 8 November, 2009 Preparing your boss for meetings away from the office or at home I had a good tip from my boss that I have used to help me prepare him for meetings whether they are away or at home. State the purpose of the meeting in the calendar appointment as well as who will be at the meeting (i.e.

Time Zones 100

Time Zones IAAP International Calendars 100

Laughing all the Way to Work

APRIL 5, 2010

That makes it difficult when I am supposed to be organizing his calendar, but since I am responsible to organize his time and in spite of my frustration, I have to make it work. So what can you do when your boss is ruining your perfectly scheduled calendar? Internal meetings can usually be changed more easily so start there.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 21, 2009

© Copyright Patricia Robb 2010 21 February, 2009 Thats not my job! There comes a time when companies need to pony up the money and either pay for your training or pay for a professional instead of heaving everything off on the admin because theyre cheap. February 22, 2009 Patricia Robb said. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

JANUARY 19, 2009

© Copyright Patricia Robb 2010 19 January, 2009 10 Things = Frustration When one team member doesn’t want to play. January 19, 2009 Patricia Robb said. January 19, 2009 Chelsea McNabb said. so handy, but yet so dangerous! :) January 20, 2009 Patricia Robb said. January 20, 2009 Foley-In-Charge said.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

DECEMBER 28, 2009

© Copyright Patricia Robb 2010 28 December, 2009 Now that is dedication.Executive Assistant donates kidney to her boss My assistant sent me a link to a story about an Executive Assistant in British Columbia, Canada, who gave the gift of life by donating a kidney to her boss. December 29, 2009 Helene Sinclairsaid.

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

APRIL 8, 2009

© Copyright Patricia Robb 2010 8 April, 2009 April 22nd - Administrative Professionals Day It often amazes me that a day is set aside for our profession. If so, what would you recommend in terms of training (university not included/possible). April 09, 2009 Patricia Robb said. Patricia April 10, 2009 Foley-In-Charge said.

Administrative Professionals 100

Administrative Professionals Time Zones IAAP 2009 100

Laughing all the Way to Work

JULY 20, 2009

© Copyright Patricia Robb 2010 20 July, 2009 I look like that!! Helene Sinclair July 21, 2009 Anonymoussaid. July 21, 2009 Patricia Robb said. Thanks, Patricia July 21, 2009 Danielle McGawsaid. July 23, 2009 Patricia Robb said. Lets enjoy our day together.© I cant believe I look and act like that.

Time Zones 100

Time Zones 2009 IAAP Administrative Professionals 100

Laughing all the Way to Work

OCTOBER 11, 2009

© Copyright Patricia Robb 2010 11 October, 2009 That is not in my job description. jackal [link] October 12, 2009 Anonymoussaid. Thank you, October 14, 2009 Foley-In-Charge said. October 15, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Very educative!!

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

FEBRUARY 22, 2009

© Copyright Patricia Robb 2010 22 February, 2009 Protocol for addressing Canadian and foreign dignitaries A reader asked if I would post on the proper protocol to address Canadian dignitaries such as the Prime Minister or other Ministers in the government. February 23, 2009 Patricia Robb said. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 13, 2009

© Copyright Patricia Robb 2010 13 January, 2009 Is it that time of the year already? Thanks for the help Maura January 13, 2009 Patricia Robb said. I use a place based in Toronto called Last Minute Training. January 13, 2009 Anonymoussaid. January 19, 2009 Patricia Robb said. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

JANUARY 31, 2009

© Copyright Patricia Robb 2010 31 January, 2009 Housecleaning in Word 2007: Customizing your Dictionary Something you should do every once in awhile is to clean up your dictionary in Word. February 03, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 5, 2010 at 12 p.m.

2007 100

2007 Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

MAY 24, 2009

© Copyright Patricia Robb 2010 24 May, 2009 Word and Outlook 2007 tips I use Word 2007 at my new job and have never really had a chance to go through it to find the quick tips and how-tos that I had in Word 2003. His calendar then shows blocked time and nobody misses seeing that he is away. Lets enjoy our day together.©

2007 100

2007 Time Zones IAAP 2003 100

Laughing all the Way to Work

FEBRUARY 14, 2009

© Copyright Patricia Robb 2010 14 February, 2009 Just a secretary. February 18, 2009 Zelma De Souzasaid. Zelma De Souza Abu Dhabi United Arab Emirates February 25, 2009 Patricia Robb said. February 25, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept.

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

APRIL 27, 2009

© Copyright Patricia Robb 2010 27 April, 2009 New Hire Overload I remember starting a new job at a law firm and on my first day I was handed a 3-inch white binder and told to read it. Patty Buckner April 28, 2009 Anonymoussaid. May 04, 2009 Peachon said. Lets enjoy our day together.© Thanks for a great article.

Time Zones 100

Time Zones IAAP 2009 Administrative Professionals 100

Laughing all the Way to Work

DECEMBER 19, 2009

© Copyright Patricia Robb 2010 19 December, 2009 Meetings Plus: Taking them offline I organize a lot of meetings in a day, week, month; heck, even into next year. Once a date is finalized I put it in my bosss calendar and confirm the meeting with the other participants. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

DECEMBER 12, 2009

© Copyright Patricia Robb 2010 12 December, 2009 On the job tips for new Admins. INCOMING MAIL: As with e-mail, you should read the letter to see if there are any action items for your boss (or yourself) and diarize them or put the appropriate dates in the calendar. Eve December 13, 2009 Patricia Robb said. Thanks again!

Time Zones 100

Time Zones IAAP International 2009 100

Laughing all the Way to Work

JANUARY 3, 2009

© Copyright Patricia Robb 2010 3 January, 2009 P.S. I Love You Is the P.S. passé? If you want your thoughts to be read, they really need to go into the body of the e-mail January 03, 2009 Patriciasaid. January 03, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JULY 29, 2009

© Copyright Patricia Robb 2010 29 July, 2009 Monty Python Officeland One of my former bosses said working with me was like being in a Monty Python movie. July 30, 2009 Patricia Robb said. July 31, 2009 Hélène Sinclairsaid. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne.

Time Zones 100

Time Zones IAAP Holidays 2009 100

Laughing all the Way to Work

AUGUST 29, 2009

© Copyright Patricia Robb 2010 29 August, 2009 Managing your Bosss Inbox Nowadays our bosses are busy almost 24/7 and in order to cope they need our help managing their e-mail account. If there are any deadlines or appointments, put them in your boss’s calendar or task list with appropriate reminders. THanks for sharing!

Management 100

Management Time Zones IAAP 2009 100

Laughing all the Way to Work

MAY 10, 2009

© Copyright Patricia Robb 2010 10 May, 2009 Getting your foot in the door. Many times the administrative assistant position is a good way into an organization and what a great training ground to know an organizations inner workings than in this profession. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

SEPTEMBER 20, 2009

© Copyright Patricia Robb 2010 20 September, 2009 The Advertising Game Advertising is effective thats for sure. I still get some flyers by regular mail and I do still appreciate them when it is a menu from a fast-food restaurant, money-back coupons or notices of courses in my area, but otherwise I throw them in the recycle bin.

Fax 100

Fax Time Zones IAAP 2009 100

Laughing all the Way to Work

MAY 31, 2009

© Copyright Patricia Robb 2010 31 May, 2009 Go with your gut feeling! I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MARCH 1, 2009

© Copyright Patricia Robb 2010 1 March, 2009 Spring cleaning on the blog It is a very sunny day today with a promise of spring in the air so I thought it was a good time to spring clean the blog. I have also combined all the tutorials, training and other education-related links under the title Training.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MARCH 21, 2009

© Copyright Patricia Robb 2010 21 March, 2009 How to get Office fat fast. March 24, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 21, 2009

© Copyright Patricia Robb 2010 21 November, 2009 The Little Engine That Could. I recently was at a friend’s place and her husband has an elaborate train set. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service?

Self Esteem 100

Self Esteem Time Zones IAAP International 100

Laughing all the Way to Work

APRIL 22, 2009

© Copyright Patricia Robb 2010 22 April, 2009 Happy Administrative Professionals Day! I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne.

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 27, 2009

© Copyright Patricia Robb 2010 27 February, 2009 Different spellings: British, Canadian and American I was proofing a document the other day, but since Ive been reading documents from the United States and Canada, I couldnt remember if behaviorial was the American or the Canadian spelling. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Meeting Minutes Google 100

Laughing all the Way to Work

FEBRUARY 13, 2010

If it is a big project I use a calendar and write down all my required to-dos on the dates I need to get them done to make my deadline. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? When your voicemail goes awry.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 19, 2009

© Copyright Patricia Robb 2010 19 February, 2009 Welcome to Canada, Mr. President. February 22, 2009 Patricia Robb said. link] February 22, 2009 busymomof4said. February 24, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

OCTOBER 6, 2009

© Copyright Patricia Robb 2010 6 October, 2009 When you suspect a co-worker has a substance abuse problem. October 10, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

SEPTEMBER 7, 2009

© Copyright Patricia Robb 2010 7 September, 2009 We live in an Acronym Happy World. October 02, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne. Acronyms are annoying.

Time Zones 100

Time Zones ASAP IAAP International 100

Laughing all the Way to Work

OCTOBER 31, 2009

© Copyright Patricia Robb 2010 31 October, 2009 A twelve step program to survive as an Admin My grandson has started walking. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Meeting Minutes International 100