2008 Customer Service Information Magazine 
Make or Break Moments
AUGUST 7, 2010
I first learned about Treasure your Customer Day from Entrepreneur magazine in 2006. Customers don’t think of themselves as revenue oceans; they simply want you to delight them. Here’s an article by Sydney Barrows offering 6 Ways to Treasure Your Customer. Building customer relationships is a passion for me.
Make or Break Moments
FEBRUARY 23, 2010
Expecting a typical auto repair store with worn carpet, car and truck magazines and ugly metal chairs I was pleased to walk into an inviting waiting area; warm, clean, comfortable. Even better – the magazines were more to my liking with a recent copy of People Magazine.
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Make or Break Moments
JANUARY 27, 2010
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Make or Break Moments
FEBRUARY 15, 2010
He wanted Harvard Business Review and I offer People Magazine. Make sure you are the right solution for your customer – you’ll both be happier. A website project for a company managing liquidation sales. The guy was awesome. The company terrific. The challenge was in writing styles. But it was stressful for both us.
The Small Business Blog
FEBRUARY 9, 2010
You probably became a small business owner because you’re passionate, smart, informed and likely very obsessed with your company’s success. I came across this great little test in Canada’s Profit magazine to help you determine whether people understand your message or whether they are just nodding along. You live it. You breathe it.
The Small Business Blog
JUNE 6, 2010
Testing can be as very simple as you may ask your customer how they came to know about your product or business. Add Full Contact Details: It should be easy for your customers to contact you. Every single literature, email, box or brochure of yours should have your full contact information. Digg Furl Netscape Yahoo!
The Small Business Blog
OCTOBER 11, 2007
My company has had several magazine reviews and newspaper articles written about my success and personal achievement as a woman in business. kitchens Said on May 13th, 2008 at 7:35 am That is very inspiring to read. Anya Cook Said on July 15th, 2008 at 10:49 pm This is an inspiring story that I am hoping to emulate.
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