2008, Calendars, Industry and Interviewing - Administrative Professionals Pulse

Ep 177: Andrew Reeves – Executive Assistant to the COO at Reddit

LEADERASSISTANT.COM

JULY 24, 2022

He brings over 13 years of administrative experience to the table with expertise in strategic calendar management, internal/external relationship building and thought partnering with C-Suite executives and cross-functional teams. Andrew Reeves is the Executive Assistant to the Chief Operating Officer at Reddit.

Gifts

Gifts International 2021 2008

Real Time Reviews via Mobile Devices – Are You Prepared?

Make or Break Moments

JUNE 2, 2010

Posted by Deborah Chaddock Brown on June 2, 2010 under Listening , Missed Moments , social media | Be the First to Comment Just saw this link on a tweet The Biggest Shift Since the Industrial Revolution. Enter your company name, your products, your industry key words and see what is being said. So how do you listen on Twitter?

Social Media

Social Media Customer Service 2009 2008

Lonely? Join a Group » Make or Break Moments

Make or Break Moments

APRIL 15, 2010

You probably have a fairly complete profile and have made several connections with co-workers, past employers and a few colleagues in your industry. The group directory allows you to search for groups by location or industry. But it is also a great place to take the pulse of your industry and gauge what trends are on the horizon.

Customer Service

Customer Service Social Media 2009 2010

Reinvention: Key to Long Term Success

Make or Break Moments

JULY 9, 2010

So what does it take to be a computer business and stay a vibrant and valuable resource for 35 years in an industry that has had more changes than “Carter has liver pills?&# is celebrating their 35th year in business. is celebrating their 35th year in business. is celebrating their 35th year in business.

Customer Service

Customer Service 2009 2008 2010

Lebron James – Lesson in Make or Break Moments

Make or Break Moments

JULY 14, 2010

Will people forget that his ego seemed to shine brighter than his gifts to the industry? You may say that as a professional sports celebrity – he should have only considered himself. If that is the case, I wonder – what will be the long term affect with the fans?

Customer Service

Customer Service 2009 2008 2010

Just Say YES – Guide to Building Customer Relationships

Make or Break Moments

JULY 13, 2010

In Alan Alda’s book “Never Have Your Dog Stuffed… and other things I’ve learned,&# he talks about saying yes no matter what just to keep active in your industry. His example is saying yes to keep food on the table.

Customer Service

Customer Service 2009 2008 2010

Can Social Media Build Relationships?

Make or Break Moments

JUNE 12, 2010

Here’s what I said: I believe if we use social media as a way to connect – then yes, it can build wonderful relationships; with industry leaders as well as our customers/prospects. The comments are interesting – some that agree and some that don’t.

Social Media

Social Media Customer Service 2009 2008

105 Ways to Put Customers First » Make or Break Moments

Make or Break Moments

JULY 20, 2010

Consider this quote: “Companies spend 6 to 10 times more to acquire new customers than they do to retain existing customers.

Customer Service

Customer Service 2009 2010 2008

Create a Customer-Focused Social Media Strategy » Make or Break.

Make or Break Moments

APRIL 30, 2010

We have a make or break opportunity available to us when we use social media to actively listen to what is being said about us and our industry and to query those consumers for what is important to them. I have put together a Customer-Focus Social Media Strategy workbook that I offer FREE to help get you started.

Social Media

Social Media Customer Service 2009 2010

Getting Past Ego to Reach Customers

Make or Break Moments

MARCH 15, 2010

We provided a great service at a good price-the best in out industry. ’s new book Peaks and Valleys. ’s new book Peaks and Valleys. ’s new book Peaks and Valleys. Then our costs rose and the economy took a turn for the worse. Our service cost us more to provide and soon fewer people could afford it.

Customer Service

Customer Service 2009 2008 2010

Building Customer Relationships – New LinkedIn Group

Make or Break Moments

JULY 14, 2010

I belong to several; local groups with a variety of business types and industry specific groups for speakers, writers, customer service and HR professionals. I love the lively discussions that happen on LinkedIn in the various groups. I have answered questions and joined/started discussions but I felt like something was missing.

Customer Service

Customer Service 2009 2008 2010

The Land of Ungratefulness

Make or Break Moments

JANUARY 13, 2010

How often are we ungrateful of: Our customers when they have demands Our employees when they do something wrong Our boss when they ask too much Our industry when it doesn’t respond like we’d hoped The little things in life The economy is tough and we can find ourselves wallowing in the land of the ungrateful. Ungrateful.

Customer Service

Customer Service 2009 2008 2010

The Potential Customer just Walked – How Much did it cost you.

Make or Break Moments

JANUARY 7, 2010

The article details the survey particulars (about 500 people per country surveyed), the worst hit industries, what ticked customers off and what set businesses apart. Further investigation from CustServ’s blog led me to the article from Genesys that shares the details of the customer service survey of 16 countries.

Customer Service

Customer Service 2009 2008 2010

AZVAs Podcast Episode 1

Loosely Speaking

FEBRUARY 9, 2010

The flavor is decidedly VAC (“Virtual Assistant Connection&# ) with some extra spice: you can listen in on Tara and Katie discussing industry news and chatting with compelling guests. Task Crate was founded in 2008 by his wife and partner Jennifer Talbot. Get an extra chance to be entered by “fanning&# the fan page!

Google Docs

Google Docs 2002 Dropbox 2010

Giving Back – Share the Benefits

Make or Break Moments

JULY 1, 2010

Best selling author – noted speaker – he is a gem in the industry of marketing and social media. His THREE WORDS are a classic strategy to focus your year and I’m a big fan! This all happened because Sheila GAVE me a high compliment with a recommendation.

Customer Service

Customer Service 2009 Social Media 2008

Age of Conversation 3: It Is In BookStores and Available On-Line

Make or Break Moments

MAY 7, 2010

Back then, the marketing industry was abuzz about how citizen marketers were changing the landscape, whereas the second two editions have revolved primarily around the growing field of social media and how its methodologies have affected marketing as a whole. Within seven days they had commitments from 103.

Social Media

Social Media Customer Service 2009 2008

The US Has the Highest Recidivism Rates In the World—Here’s Why

Success

MARCH 25, 2024

A 2021 Bureau of Justice Statistics study found that 66% of people released from prison in 24 different states in 2008 were re-arrested within three years. Many of these arrests led to reincarceration: parole and probation violations and new sentences led 61% of prisoners released in 2008 to return to prison within a decade.

2021

2021 2008 Assertiveness Interviewing

Customer Relationships: Not Something You Can Set and Forget

Make or Break Moments

MAY 11, 2010

When the purchase cycle in your industry is long (people only bought glasses every 3 years) it is hard to establish that relationship unless you give the customer a reason to keep coming back. People loved that. Anyway – on my soap box – thanks so much for the visit and the comment!

Customer Service

Customer Service 2009 2008 2010

Anyone can be an Administrative Assistant, right?

Laughing all the Way to Work

DECEMBER 17, 2008

© Copyright Patricia Robb 2010 17 December, 2008 Anyone can be an Administrative Assistant, right? We have been the industry filing experts since 1985, and have found that the key to successful filing is to find the products /solutions that fit your needs. Admin in the Spotlight: Interview with Lynn Holgat.

Time Zones

Time Zones Filing IAAP 2008

Hard to Build Rapport While Multi-Tasking » Make or Break Moments

Make or Break Moments

FEBRUARY 1, 2010

We can get wrapped up in our industry and forget that most normal people don’t live and breathe our world and as such – probably aren’t familiar with our abbreviations or jargon. Rather than try to communicate multiple thoughts in a single message – talk through one item before moving on to the next. Avoid jargon.

Customer Service

Customer Service 2010 2009 2008

Administrative Professionals Pulse

Ep 177: Andrew Reeves – Executive Assistant to the COO at Reddit

Real Time Reviews via Mobile Devices – Are You Prepared?

Trending Sources

Lonely? Join a Group » Make or Break Moments

Reinvention: Key to Long Term Success

Lebron James – Lesson in Make or Break Moments

Just Say YES – Guide to Building Customer Relationships

Can Social Media Build Relationships?

105 Ways to Put Customers First » Make or Break Moments

Create a Customer-Focused Social Media Strategy » Make or Break.

Getting Past Ego to Reach Customers

Building Customer Relationships – New LinkedIn Group

The Land of Ungratefulness

The Potential Customer just Walked – How Much did it cost you.

AZVAs Podcast Episode 1

Giving Back – Share the Benefits

Age of Conversation 3: It Is In BookStores and Available On-Line

The US Has the Highest Recidivism Rates In the World—Here’s Why

Customer Relationships: Not Something You Can Set and Forget

Anyone can be an Administrative Assistant, right?

Hard to Build Rapport While Multi-Tasking » Make or Break Moments

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