Remove 2008 Remove Calendars Remove Customer Service Remove Discount
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Delight is Different Than Service

Make or Break Moments

I found an article written by Alain Thys that was published in 2007 that says it best: It’s funny that when discussing Customer Delight, most people start talking about customer service. Customer service is what companies do to their customers.

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August 7th Treasure Your Customers day

Make or Break Moments

Here is a blurb from a blog written in 2005 about Treasuring your Customers written by Kirsten Osolind : August 7 marks “Treasure Your Customers Day.&# Rewarding customers means more than quirky holiday discounts and thank-you cards.

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It's Not What You Say – It's How They Feel » Make or Break Moments

Make or Break Moments

Will customers remember the 20% discount we gave them or the fact that we were open in the evenings? No, but it is all of those little details that add up when the customer thinks back on how the experience MADE THEM FEEL. ’ How true is that? Will they remember that we offered them coffee or used their name?

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Price Isn't the Primary Loyalty Factor

Make or Break Moments

His generous price discounting has served to bring questions to my mind rather than create loyalty. If you really want to see your customers come back, wow them with service, value and quality. Tags: discounts , Levin Furniture , pricing , quality Julie-Ann said, Fantastic learning point for many businesses out there!

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How To Make This Recession Work For Your Small Home Business.

The Small Business Blog

Jason Holden Said on November 23rd, 2009 at 4:58 pm Nothing weird about the advice here, it is pretty standard, pay big suppliers as late as you can, if they want paying quicker negotiate an early payment discount, let them make it attractive to you to pay quick, ask for 5%, if they refuse well then ……. Digg Furl Netscape Yahoo!

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Virtual Assistant Training – VAClassroom Summer Skill Camp 2010.

Andrea Kalli

Right now they’re offering some super discounts, too. Check out the great online training lineup for the VAClassroom Summer Skill Camp – and bring along your camp songs! VAClassroom has opened its registration doors to their “Summer Skill Camp 2010″, which will begin on July 6th. 10 in-demand skills over 10 weeks.

2010 100
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Virtual Assistant Training – VAClassroom Summer Skill Camp 2010

Andrea Kalli

Right now they’re offering some super discounts, too. Check out the great online training lineup for the VAClassroom Summer Skill Camp – and bring along your camp songs! VAClassroom has opened its registration doors to their “Summer Skill Camp 2010″, which will begin on July 6th. 10 in-demand skills over 10 weeks.

2010 100